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  1. #1
    Community Member
    Join Date
    Jun 2009
    Posts
    8

    Default Forum posting outside f2p

    I paid for a vip 3 month deal on Friday the 15th, payment went through, but i cannot post outside of f2p forums. I made this account back in 2009 sometime, but never really played the game. Any advice on why i cannot post?

  2. #2
    Community Member Irinis's Avatar
    Join Date
    Sep 2009
    Posts
    712

    Default

    When you log into the turbine account site is this the same forum account associated there or a different one?
    Please split the class forums into REAL subcategories this is a jumbled mess.

  3. #3
    Community Member
    Join Date
    Jun 2009
    Posts
    8

    Default forum ac

    It is the same, it is listed under my turbine account.

  4. #4
    Community Member Irinis's Avatar
    Join Date
    Sep 2009
    Posts
    712

    Default

    You'll need to email them then so they know the upgraded permissions need to happen.
    Please split the class forums into REAL subcategories this is a jumbled mess.

  5. #5
    Community Member
    Join Date
    Jun 2009
    Posts
    8

    Default Forum posting

    Thanks for the response, i submitted a ticket to them about it.

  6. #6
    Foe of Gharet
    Join Date
    Jul 2008
    Posts
    0

    Default

    Does your account work now?

  7. #7
    Community Member
    Join Date
    Jun 2009
    Posts
    8

    Default forum posting

    No, my account still will not let me post outside f2p forums.

    Snamzii, you’ve attempted to perform an action that your account does not have permissions for. This could be due to one of several reasons:

    1.Remember, anyone may read the forums but Free accounts have restricted posting permissions outside the Free Player Forums. Premium and VIP players do not have these restrictions.

    2.The thread or post may no longer be accessible to non-administrators

    3.Are you trying to edit someone else's post, access administrative features, or some other privileged system? You may not have sufficient privileges to perform those actions.

    Still get this, I tried to make a thread in the paladin section of the class discussion.
    Last edited by Snamzii; 10-19-2010 at 11:44 AM.

  8. #8
    Community Member
    Join Date
    Jun 2009
    Posts
    8

    Default Forum posting

    I cancelled my subscription after the purchase went through, so i am a vip for the next 3 months, wondering if that caused my forum access to drop? i already have my vip things in game, just no forum access

  9. #9
    Customer Service Representative Victorie's Avatar
    Join Date
    Aug 2008
    Posts
    154

    Default

    If you're still having issues, I'd recommend submitting a web inquiry to the Community team (link in my signature).
    DDO Support Page & Knowledge Base
    To request support from a Customer Service Agent, simply click on "Submit a Ticket"
    English Account/Store Support is available Monday through Friday from 2:00 pm to 6:00 pm (GMT -5). 855-WBGAMES (855-924-2637)

    Contact us on Twitter @DDOUnlimited

  10. #10
    Community Member
    Join Date
    Jun 2009
    Posts
    8

    Default Forum posting

    I am still having trouble, I submitted a ticket, thanks for the response

  11. #11
    Community Member
    Join Date
    Jun 2009
    Posts
    8

    Default forum posting

    I got an email from turbine saying i should be able to long in correctly... I dont know if they misunderstood my ticket, i still cannot post outside of f2p forums.

  12. #12
    Customer Service Representative Victorie's Avatar
    Join Date
    Aug 2008
    Posts
    154

    Default

    Then please reply to the ticket (don't change the subject) and let them know it's still not working.
    DDO Support Page & Knowledge Base
    To request support from a Customer Service Agent, simply click on "Submit a Ticket"
    English Account/Store Support is available Monday through Friday from 2:00 pm to 6:00 pm (GMT -5). 855-WBGAMES (855-924-2637)

    Contact us on Twitter @DDOUnlimited

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