Lamannia Launcher Error

[shawnvw]

I have both the live version and the preview version installed, but I get this NullReferenceException error only with the Lamannia version.

I've tried uninstalling, reinstalling to a folder outside of "Program Files", adding the launching files to the Firewall Exceptions list, and running TurbineRegisterGDF.exe. Since I have no problem running the live version, I'm sure there's no problem with the .NET Framework or anything else that would affect both installations.

Please respond; I've missed two live events already!



Contents of log file C:\Users\Shawn Wilson\AppData\Local\Turbine\Dungeons and Dragons Online\Launcher\Launcher_129310362723590000.log
---------------------------------------------------------------------
Launcher execution begins: 10/8/2010 6:31:12 PM 10/8/2010 6:31:12 PM
Command line: "C:\Program Files (x86)\Turbine\DDO Unlimited (Preview)\TurbineLauncher.exe" -invoker 10/8/2010 6:31:12 PM
Administrator: False 10/8/2010 6:31:12 PM
UAC enabled: True 10/8/2010 6:31:12 PM
Mutex Created: "C:_Program Files (x86)_Turbine_DDO Unlimited (Preview)_TurbineLauncher.exe" 10/8/2010 6:31:12 PM

NHN: Initializing NHN authentication 10/8/2010 6:31:12 PM
Read user settings file. 10/8/2010 6:31:12 PM
Installed resources: 10/8/2010 6:31:12 PM
en en English "Select a Language" 10/8/2010 6:31:12 PM
10/8/2010 6:31:12 PM
Target culture: "en-US" 10/8/2010 6:31:12 PM
Looking for resources in "en-US" 10/8/2010 6:31:12 PM
Looking for resources in "en-GB" 10/8/2010 6:31:12 PM
Looking for resources in "en" 10/8/2010 6:31:12 PM
Final resource culture: "en" 10/8/2010 6:31:12 PM
10/8/2010 6:31:12 PM
Resources library: 10/8/2010 6:31:12 PM
FileName: C:\Program Files (x86)\Turbine\DDO Unlimited (Preview)\en\TurbineLauncher.resources.dll 10/8/2010 6:31:12 PM
FileVersion: 1.5.3461.20246 10/8/2010 6:31:12 PM
AssemblyVersion: 1.5.3461.20246 10/8/2010 6:31:12 PM
BuildTime: 6/23/2009 12:14:52 PM Pacific Daylight Time 10/8/2010 6:31:12 PM
10/8/2010 6:31:12 PM
ConfigurationSettings.AppSettings: 10/8/2010 6:31:12 PM
Launcher.DataCenterService.GLS=http://gls-lm.ddo.com/GLS.DataCenterServer/Service.asmx 10/8/2010 6:31:12 PM
DataCenter.GameName=DDO 10/8/2010 6:31:12 PM
DataCenter.DefaultCenter=DDO 10/8/2010 6:31:12 PM
Product.DocumentFolder=Dungeons and Dragons Online 10/8/2010 6:31:12 PM
Launcher.DocumentFolder=Launcher 10/8/2010 6:31:12 PM
10/8/2010 6:31:12 PM
Enter LoadPrivateFonts 10/8/2010 6:31:12 PM
FontFamily "Masoch Dirach" loaded. 10/8/2010 6:31:12 PM
Exit LoadPrivateFonts 10/8/2010 6:31:12 PM
Trying to load splash screen from the local directory... 10/8/2010 6:31:12 PM
No local splash screen image found. 10/8/2010 6:31:12 PM
10/8/2010 6:31:12 PM
--------------------------------------------------------------------------------------------------- 10/8/2010 6:31:12 PM
System Information 10/8/2010 6:31:12 PM
--------------------------------------------------------------------------------------------------- 10/8/2010 6:31:12 PM
Operating System: Microsoft® Windows Vista™ Home Premium (6.0.6002, Build 6002) Service Pack 2 10/8/2010 6:31:12 PM
Language: English (United States) 10/8/2010 6:31:12 PM
System Manufacturer: Hewlett-Packard 10/8/2010 6:31:12 PM
System Model: HP Pavilion dv4 Notebook PC 10/8/2010 6:31:12 PM
BIOS: Default System BIOS 10/8/2010 6:31:12 PM
Processor: GenuineIntel Intel64 Family 6 Model 15 Stepping 13 (2GHz) 10/8/2010 6:31:12 PM
Memory: 3998MB RAM 10/8/2010 6:31:12 PM
Page File: 1099MB used, 3199MB available 10/8/2010 6:31:12 PM
Cipher strength: Min=40-bit, Max=128-bit 10/8/2010 6:31:12 PM
.NET CLR version: 1.1.4322.2470 () 10/8/2010 6:31:12 PM
Default Proxy Address: http://127.0.0.1:7900/ 10/8/2010 6:31:12 PM
BypassProxyOnLocal: True 10/8/2010 6:31:12 PM
BypassList: .*\.en\.wikipedia\.org$;.*\.gifsoup\.com$;en\.wiki pedia\.org$;gifsoup\.com$;searchap\.untd\.com$;127 \.0\.0\.1$;localhost$;.*microsoft\.com$;.*windowsu pdate\.com$;.*wustat\.windows\.com$;.*test-speed\.com$;liveupdate\.symantecliveupdate\.com$;. *symantec\.com$;.*\.nai\.com$;.*\.networkassociate s\.com$;cf\.netzero\.net$;qs\.netzero\.net$;.*\.qu icken\.com$;feed\.untd\.com$;.*\.pogo\.com$ 10/8/2010 6:31:12 PM
--------------------------------------------------------------------------------------------------- 10/8/2010 6:31:12 PM
10/8/2010 6:31:12 PM
Initialization status: "Logging module version data" 10/8/2010 6:31:12 PM
10/8/2010 6:31:12 PM
Assemblies: 10/8/2010 6:31:12 PM
ModuleName: TurbineLauncher.exe 10/8/2010 6:31:12 PM
FileName: C:\Program Files (x86)\Turbine\DDO Unlimited (Preview)\TurbineLauncher.exe 10/8/2010 6:31:12 PM
Comments: (RELEASE) Launches Turbine MMORPGs. 10/8/2010 6:31:12 PM
FileVersion: 1.5.0.24 10/8/2010 6:31:12 PM
AssemblyVersion: 1.5.3461.20293 10/8/2010 6:31:12 PM
BuildTime: 6/23/2009 12:16:26 PM Pacific Daylight Time 10/8/2010 6:31:12 PM
10/8/2010 6:31:12 PM
FileName: C:\Program Files (x86)\Turbine\DDO Unlimited (Preview)\ControlLibrary.dll 10/8/2010 6:31:12 PM
Comments: (RELEASE) New versions of controls which properly support background images and colors. 10/8/2010 6:31:12 PM
FileVersion: 1.5.0.24 10/8/2010 6:31:12 PM
AssemblyVersion: 1.5.3461.20240 10/8/2010 6:31:12 PM
BuildTime: 6/23/2009 12:14:40 PM Pacific Daylight Time 10/8/2010 6:31:12 PM
10/8/2010 6:31:12 PM
Libraries: 10/8/2010 6:31:12 PM
FileName: C:\Program Files (x86)\Turbine\DDO Unlimited (Preview)\AxInterop.SHDocVw.dll 10/8/2010 6:31:12 PM
FileVersion: 1.1.0.0 10/8/2010 6:31:12 PM
10/8/2010 6:31:12 PM
FileName: C:\Program Files (x86)\Turbine\DDO Unlimited (Preview)\Interop.PatchWrapper.dll 10/8/2010 6:31:12 PM
FileVersion: 1.0.0.0 10/8/2010 6:31:12 PM
10/8/2010 6:31:12 PM
FileName: C:\Program Files (x86)\Turbine\DDO Unlimited (Preview)\Interop.SHDocVw.dll 10/8/2010 6:31:12 PM
FileVersion: 1.1.0.0 10/8/2010 6:31:12 PM
10/8/2010 6:31:12 PM
FileName: C:\Program Files (x86)\Turbine\DDO Unlimited (Preview)\PatchClient.dll 10/8/2010 6:31:12 PM
FileVersion: 01,05,02,08001 10/8/2010 6:31:12 PM
10/8/2010 6:31:12 PM
FileName: C:\Program Files (x86)\Turbine\DDO Unlimited (Preview)\PatchWrapper.dll 10/8/2010 6:31:12 PM
FileVersion: 1, 5, 0, 15 10/8/2010 6:31:12 PM
10/8/2010 6:31:12 PM
FileName: C:\Program Files (x86)\Turbine\DDO Unlimited (Preview)\PatchWrapperPS.dll 10/8/2010 6:31:12 PM
FileVersion: 1, 5, 0, 15 10/8/2010 6:31:12 PM
10/8/2010 6:31:12 PM
FileName: C:\Program Files (x86)\Turbine\DDO Unlimited (Preview)\SelfPatch.dll 10/8/2010 6:31:12 PM
FileVersion: 01,05,02,08000 10/8/2010 6:31:12 PM
10/8/2010 6:31:12 PM
FileName: C:\Program Files (x86)\Turbine\DDO Unlimited (Preview)\TTEPatchClient.dll 10/8/2010 6:31:12 PM
FileVersion: 1.7.5.3 10/8/2010 6:31:12 PM
10/8/2010 6:31:12 PM
FileName: C:\Program Files (x86)\Turbine\DDO Unlimited (Preview)\zlib1T.dll 10/8/2010 6:31:12 PM
FileVersion: 1.2.3 10/8/2010 6:31:12 PM
10/8/2010 6:31:12 PM
FileName: C:\Windows\system32\schannel.dll 10/8/2010 6:31:12 PM
FileVersion: 6.0.6002.18269 (vistasp2_gdr.100611-0421) 10/8/2010 6:31:12 PM
10/8/2010 6:31:12 PM
10/8/2010 6:31:12 PM
Initialization status: "Registering update wrapper" 10/8/2010 6:31:12 PM
Initialization status: "Constructing data center browser" 10/8/2010 6:31:12 PM
Initialization status: "Constructing alert service" 10/8/2010 6:31:13 PM
Initialization status: "Constructing configuration service" 10/8/2010 6:31:13 PM
Initialization status: "Constructing authentication service" 10/8/2010 6:31:13 PM
Initialization status: "Constructing update service" 10/8/2010 6:31:13 PM
Initialization status: "Constructing UI manager" 10/8/2010 6:31:13 PM
Initialization status: "Constructing phase engine" 10/8/2010 6:31:13 PM
autoPatchTimer interval: 14400000 10/8/2010 6:31:13 PM
Initialization status: "Getting data centers" 10/8/2010 6:31:13 PM
Current Data Center: DDO 10/8/2010 6:31:14 PM
AuthServer: https://gls-lm.ddo.com/GLS.AuthServer/Service.asmx 10/8/2010 6:31:14 PM
10/8/2010 6:31:14 PM
World status servers: 10/8/2010 6:31:14 PM
Lamannia @ http://gls-lm.ddo.com/GLS.DataCenter...=74.201.106.86 10/8/2010 6:31:14 PM
10/8/2010 6:31:14 PM
Initialization status: "Getting remote configuration" 10/8/2010 6:31:14 PM
GetLauncherConfig from: "http://gls-lm.ddo.com/launcher/lm_ddo/dndlauncher2.server.config.xml" 10/8/2010 6:31:14 PM
Configuration.AppSettings: 10/8/2010 6:31:14 PM
LauncherConfig.DateTime=06/18/10 11:15 AM 10/8/2010 6:31:14 PM
LauncherConfig.RefreshFrequency=15 10/8/2010 6:31:14 PM
GameName=DDO 10/8/2010 6:31:14 PM
Patching.ProductCode=DDO 10/8/2010 6:31:14 PM
Subscription.FreeToPlay=true 10/8/2010 6:31:14 PM
GameClient.Filename=dndclient.exe 10/8/2010 6:31:14 PM
GameClient.ArgTemplate=-a {0} -h {1} --glsticketdirect {2} --chatserver {3} --language {4} --rodat on --supporturl https://tss.turbine.com/TSSTrowser/trowser.aspx --GameType DDO --supportserviceurl https://tss.turbine.com/TSSTrowser/SubmitTicket.asmx --authserverurl https://GLS-Lm.ddo.com/gls.authserver/service.asmx --glsticketlifetime 21600 10/8/2010 6:31:14 PM
GameClient.ResetGraphicsArg= --safe 10/8/2010 6:31:14 PM
URL.Support=http://www.ddo.com/support/ 10/8/2010 6:31:14 PM
URL.Home=http://www.ddo.com 10/8/2010 6:31:14 PM
URL.Community=http://www.ddo.com 10/8/2010 6:31:14 PM
URL.Account=https://billing.turbine.com 10/8/2010 6:31:14 PM
URL.NewAccount=https://billing.turbine.com/index.php?page_id=29&billing[process]=2&billing[action]=5 10/8/2010 6:31:14 PM
URL.ForgotPassword=https://billing.turbine.com/?page_id=29&billing[process]=13 10/8/2010 6:31:14 PM
URL.Account.Post=https://billing.turbine.com/?page_id=29 10/8/2010 6:31:14 PM
Format.Account.Login=form_user_name={0}&form_user_ pass={1}&siteuser[action]=login&user[action]=login&billing[process]=1&billing[action]=1 10/8/2010 6:31:14 PM
Format.Account.BuyNow=form_user_name={0}&form_user _pass={1}&siteuser[action]=login&billing[process]=17&billing[forms][subscriptionName]={2}&billing[scenario]=DDO_BUY_NOW_POPUP&billing[forms][productCode]=DDO&billing[forms][purchaseProductCode]=DDOBuy&billing[forms][purchasePlanCode]=DDO-Purch 10/8/2010 6:31:14 PM
Activate.Account.BuyNow=false 10/8/2010 6:31:14 PM
Threshold.Account.DaysLeft=35 10/8/2010 6:31:14 PM
Activate.Account.DaysLeft=false 10/8/2010 6:31:14 PM
LauncherConfig.SubscriptionRefreshFrequency=60 10/8/2010 6:31:14 PM
URL.PrivacyPolicy=http://www.turbine.com/?page_id=59 10/8/2010 6:31:14 PM
GameClient.AlwaysPatchHighRes=true 10/8/2010 6:31:14 PM
GameClient.HighResPatchArg= --HighResOutOfDate 10/8/2010 6:31:14 PM
GameClient.RequiredVersion=0 10/8/2010 6:31:14 PM
GameClient.ForwardVersion=0 10/8/2010 6:31:14 PM
URL.UpdateDownload=http://downloads.turbine.com 10/8/2010 6:31:14 PM
Patch.UpdaterNameFormat={0}updater_{1}_{2}.exe 10/8/2010 6:31:14 PM
URL.NewsFeed=http://www.ddo.com/index.php?option=com_bca-rss-syndicator&feed_id=3 10/8/2010 6:31:14 PM
URL.NewsStyleSheet=http://content.turbine.com/sites/launcher/ddo/newsstylesheet.xslt 10/8/2010 6:31:14 PM
URL.AlertsStyleSheet=http://content.turbine.com/sites/launcher/ddo/alertsstylesheet.xslt 10/8/2010 6:31:14 PM
URL.LogoButton1=http://www.turbine.com 10/8/2010 6:31:14 PM
URL.LogoButton2=http://www.wizards.com 10/8/2010 6:31:14 PM
URL.LogoButton3=http://www.hasbro.com 10/8/2010 6:31:14 PM
URL.LogoButton4=http://www.atari.com 10/8/2010 6:31:14 PM
WorldUpdateRate=1 10/8/2010 6:31:14 PM
PatchWindow=30 10/8/2010 6:31:14 PM
PatchConnectRetryInterval=1 10/8/2010 6:31:14 PM
DisablePatch=false 10/8/2010 6:31:14 PM
EmailAddress.Errors=LauncherErrors@turbine.com 10/8/2010 6:31:14 PM
TrialTokenList=StormreachGuest 10/8/2010 6:31:14 PM
URL.ExpiredTrial.Template=http://www.ddo.com/ 10/8/2010 6:31:14 PM
Eula.en.FilePath=en\DDO Eula - Turbine.rtf 10/8/2010 6:31:14 PM
Legal.en.Titles=End User License Agreement|Terms of Service 10/8/2010 6:31:14 PM
Legal.DE.Titles=End User License Agreement|Terms of Service 10/8/2010 6:31:14 PM
Legal.FR.Titles=End User License Agreement|Terms of Service 10/8/2010 6:31:14 PM
Legal.English.Titles=End User License Agreement|Terms of Service 10/8/2010 6:31:14 PM
Legal.en-GB.Titles=End User License Agreement|Terms of Service 10/8/2010 6:31:14 PM
Legal.en.FilePaths=en\DDO EULA - Turbine.rtf 10/8/2010 6:31:14 PM
Legal.DE.FilePaths=DE\DDO EULA - Turbine.rtf 10/8/2010 6:31:14 PM
Legal.FR.FilePaths=FR\DDO EULA - Turbine.rtf 10/8/2010 6:31:14 PM
Legal.English.FilePaths=en\DDO EULA - Turbine.rtf 10/8/2010 6:31:14 PM
Legal.en-GB.FilePaths=en-GB\DDO EULA - Turbine.rtf 10/8/2010 6:31:14 PM
URL.DownloadFilesList=http://download.ddo.akamai.turbine.com/testddo/patch/splashscreen/DownloadFilesList.xml 10/8/2010 6:31:14 PM
WorldQueue.LoginQueue.URL=http://gls-lm.ddo.com/GLS.AuthServer/LoginQueue.aspx 10/8/2010 6:31:14 PM
WorldQueue.TakeANumber.Parameters=command=TakeANum ber&subscription={0}&ticket={1}&ticket_type=GLS&qu eue_url={2} 10/8/2010 6:31:14 PM
WorldQueue.LeaveQueue.Parameters=command=LeaveQueu e&subscription={0}&context={1}&ticket_type=GLS&que ue_url={2} 10/8/2010 6:31:14 PM
WorldQueue.Threshold.WaitTimeMultiplier=1.00 10/8/2010 6:31:14 PM
WorldQueue.Threshold.Medium=300 10/8/2010 6:31:14 PM
WorldQueue.Threshold.Long=900 10/8/2010 6:31:14 PM
WorldQueue.PollTimer=15 10/8/2010 6:31:14 PM
URL.ReqSoftwareInstall=http://download.lotro.akamai.turbine.com/testddo/patch/PreInstallListLM2.xml 10/8/2010 6:31:14 PM
10/8/2010 6:31:14 PM
Initialization status: "Getting alerts and news" 10/8/2010 6:31:14 PM
10/8/2010 6:31:14 PM
Initialization status: "Opening main form" 10/8/2010 6:31:15 PM
Trying to load main form background image from the local directory... 10/8/2010 6:31:16 PM
No main form background image found. Using default. 10/8/2010 6:31:16 PM
Transition to phase: UpdaterSelectControl 10/8/2010 6:31:20 PM
Update Option: Local Forward Version is newer than Remote ForwardVersion. 10/8/2010 6:31:20 PM
Transition to phase: PrereqInstallControl 10/8/2010 6:31:20 PM
System.NullReferenceException: Object reference not set to an instance of an object.
at com.turbine.launcher.UserControls.InstallFileInfo. .ctor(XmlNode fileNode)
at com.turbine.launcher.UserControls.PrereqInstallCon trol.GetInstallFiles(String url) 10/8/2010 6:31:21 PM
dotnetfx2.exe was already installed. 10/8/2010 6:31:21 PM
vcredist_x86_VC8_SP1.exe was already installed. 10/8/2010 6:31:21 PM
PrereqInstall Phase: Continue 10/8/2010 6:31:21 PM
Transition to phase: PatchStatusControl 10/8/2010 6:31:21 PM
10/8/2010 6:31:21 PM
*** NullReferenceException 10/8/2010 6:31:21 PM
10/8/2010 6:31:21 PM
Object reference not set to an instance of an object. 10/8/2010 6:31:21 PM
10/8/2010 6:31:21 PM
System.NullReferenceException: Object reference not set to an instance of an object.
at com.turbine.launcher.UserControls.InstallFileInfo. .ctor(XmlNode fileNode)
at com.turbine.launcher.UserControls.PrereqInstallCon trol.GetInstallFiles(String url) 10/8/2010 6:31:21 PM
10/8/2010 6:31:21 PM
Begin update: productCode="DDO" language="English" server="patch-lm.ddo.com" port="80" 10/8/2010 6:31:21 PM
autoPatchTimer.Enabled = True 10/8/2010 6:31:22 PM
Connect: Waiting 10/8/2010 6:31:22 PM
Connect: Done 10/8/2010 6:31:22 PM
Examine Programs: Waiting 10/8/2010 6:31:22 PM
---------------------------------------------------------------------
End of log file

[shawnvw]

I found my solution. I went to the folder:

C:\Users\<username>\AppData\Local\Turbine\Dungeons and Dragons Online\Launcher

...and deleted all the files. (Actually I moved them somewhere else in case I wanted to put them back.) Now when I ran the program, I still got the error message, but in the box behind the error, it continued to download and proceed correctly.

We think it had trouble updating the launcher, and this made it reinstall it.