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  1. #1
    Time Killer TiranBlade's Avatar
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    Oct 2009
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    Default Account Status Issues.

    I am having issues where my account got downgraded from Premium to Free on Lamannia, I believe it's due to buying a guild charter from the DDO Store, but I am not sure at this time.

    I have submitted a bug report.

    I was wondering if any other players were having issues like this.

    Argonnessen - Aruki 6 Monk (Main); Dayher 4 Artificer
    Canntih - Firryl 12 Fighter; Tiran 8 Fighter; Daher 4 Fighter/4 Monk

  2. #2
    Community Member OverlordOfRats's Avatar
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    Feb 2010
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    Default Premium account with F2P limits

    Yes, I too have that issue. All my store account purchases are usable. I am limited to one auction post and gold limits.

  3. #3
    Community Member GlorkTheInvader's Avatar
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    It happened to me as well, last night (I believe right when I relogged after talking to Sir Poincelot). It looks to be the same "Downgrade to Free Account" bug that ravaged the live servers and caused untold amounts of rage last time around.


    PLEASE look into this before U7 goes live. I'd hate to see another three-week ordeal trying to get it fixed after the fact.
    Former L E G I O N - Now Retired Old Piker
    Glork || Glorkie || Amalla || Eryae || Shiomi || Jhaene || Sunmaid || Skydusk

  4. #4
    Time Killer TiranBlade's Avatar
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    I was told to contact Account Services. They might be able to fix it, I haven't honestly tried yet though.

    Argonnessen - Aruki 6 Monk (Main); Dayher 4 Artificer
    Canntih - Firryl 12 Fighter; Tiran 8 Fighter; Daher 4 Fighter/4 Monk

  5. #5
    Community Member GlorkTheInvader's Avatar
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    Quote Originally Posted by TiranBlade View Post
    I was told to contact Account Services. They might be able to fix it, I haven't honestly tried yet though.
    Yeah, I'm pretty sure that's how I got my live account fixed when this bug hit in the wake of... U5, I think?

    I'm pretty sure the devs eventually said they had piinned down and resolved the issue, but with it cropping up again on Lamannia, there's obviously cause for concern.
    Former L E G I O N - Now Retired Old Piker
    Glork || Glorkie || Amalla || Eryae || Shiomi || Jhaene || Sunmaid || Skydusk

  6. #6
    Community Member herdisleah's Avatar
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    Happened to me too, I bug reported it, then used Poincelot to get character slots >.<

  7. #7
    Time Killer TiranBlade's Avatar
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    Quote Originally Posted by herdisleah View Post
    Happened to me too, I bug reported it, then used Poincelot to get character slots >.<
    Yeah, that's what I did, I waited on Sir Poincelot and got TP to make up the character slots really quickly.

    Argonnessen - Aruki 6 Monk (Main); Dayher 4 Artificer
    Canntih - Firryl 12 Fighter; Tiran 8 Fighter; Daher 4 Fighter/4 Monk

  8. #8
    Community Member Lord_Ravenclaw's Avatar
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    Sep 2009
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    Default

    Same thing here. One day I was Premium the next it said Free. It is still free now and I was wondering if this change was why I could not see the Red Fens pack in the store. I asked a player and they said it should be there but I can't get an answer from a Dev if its in the store or not on Lama. Sent a tell to one in game asking if it was in store tonight during the event and it must of been to much to answer YES or NO. Guess I will never know if my account is bugged or they never added it to the store. And the e-mail I sent THOON.... bah still sitting there.

  9. #9
    Community Member EustaceTrevelyan's Avatar
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    Feb 2010
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    I have the same bug, tho most of my slots copied over and all the packs. Still classed as free with gold limits etc. While I could bug it, given the response to most reports of stuff that goes wrong (sorry, thanks for the report, but we can't do anything to help), it'll just act to limit my testing on lamannia

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