Cant log on

[jortann]

I was playing with a friend the other night when the game froze up on him. He shutdown and rebooted and tried to logon again, but the game wont let him logon. It just says ‘Searching for logon server’ when he tries to log on and after 20 tries it give the message “Connection failed: Client timed out the connection”. Its doing this in all worlds.

Anyone know how to fix this?

Thanks for your help.

[CeltEireson]

Have similar problem - originally got into game, as far as the character screen, selected character - but the client sat there for a while. Stopped the client and restarted it and ever since Ive been stuck at the page where its trying to connect to the login server, running through the 20 attempts then exiting out.

Was working fine before today. No changes made in the computer setup since I last used it.

[CeltEireson]

Hmm now working - not entirely sure whether it was me fixed it but just in case - although I hadnt changed firewall settings I checked them and seemed to have multiple versions of the client and launcher listed in the program rules (using norton internet security). Deleted them all and readded, tried client and it was working again. So have your friend check his firewall - it may help.

Nevermind - spoke to soon - whilst it got past the login stage its now stuck at the next screen after character selection *sigh*. Doesnt go anywhere so had to quit out, then had same problem with getting past the login server page. Disabled firewall completely and while I can get past login server page again, its still getting stuck on the next screen after the character selection page.

Tried a different server and was able to actually get on to the server (Khyber this time) but cant access my normal server - Thelanis, get as far as character selection page but on next screen it stops and doesnt load.