I am have been trying to give Turbine some of my money for 3 weeks now.
When I put in my credit card information it says I should try again later (same error as the guy above).
When I try to use paypal it says "System is Unavailable" before even taking my info.
When I call account support I wait for half an hour on hold, and then hang up. I refuse to wait for more than 30 minutes for the <sarcasm> opportunity </sarcasm> to PAY someone. I honestly find it disturbing that I have to wait at all...
I've tried my card on my account and my wife's account. My wife has tried her card on both accounts.
This is completely insane. I'm trying to give you money! Why do you make it so difficult?!?!?! I can understand one method of payment being "down" for a short period of time, but this is every payment method except a points card from Game Stop (which I hear are often ripped off and already used IF they work at all). This has been weeks now. And, I'm obviously not the only one. You would think that some manager, director, VP, and/or CEO would be losing their minds over this lost revenue.
I know it's been said that the forums aren't the best place for account support, but I've tried everything else. I just want to be able to buy the quest pack for the area I'm in so I can play the game.