![Quote](images/misc/quote_icon.png)
Originally Posted by
globeadue
Hi,
I'm sure in my accounts history the keys and ticket history is there indicating my accounts eligibility.
I had the pre order key that was supposed to grant a ring of protection +1(id have to dig into storage to get the box with code out, but i think thats what you got) to all characters made on the account. I submitted a ticket probably a year ago on that, but then my friends and I started playing another game and I didn't follow up with getting that fixed.
Also on that same ticket i had issue with my accounts eligibility for the gifts when DDO went free to play.
I've come back to play a bit and would like to resolve those two issues to my account.