I've noticed that every since Free to Play has been introduced the in-game moderators or employees of turbine have NOT been very Helpful,
and this is a direct comparison from Prior to Free to Play.
In-game Employees dealing with help tickets used to be VERY helpful and take care of issues as they were brought to there attention.
In more recent cases. involving character names. i have been told (by an In-game DM mind you) that my history and player profile speaks for itself, and he continued to imply that the meaning of my characters name was un-just... because my History and player profile speaks for itself, there was no way it meant what i have explained.
this is MAJOR profiling. this dude should be Fired. he doesn't know me... nor does he have any kind of insight to my thought process. and is simply having a "POWER TRIP"
additionally, i have had several "In-Game" help tickets go without any kind of ending result.
I feel like i am just as deserving as the next, If everyone in DDO is being treated this way, then i don't feel DDO to be deserving of our Business.
If you feel that your In-Game Ticket has been dealt with in an Un-just fashion or just ignored all together, please state so in this thread, so we can bring it to the developers and Employer's attention...
Although im almost willing to bet this thread will be Shut down- or -Closed by a Dev...
Thank you.