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Thread: MyDDO broken

  1. #1
    Hatchery Founder
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    Default MyDDO broken

    Yeah, half of it has turned to a blue scheme, and all the formatting is completely broken, with all the elements just placed around haphazardly.
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  2. #2
    Producer Tolero's Avatar
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    I've seen this happen on DDO.com once in a while when a bad page gets into the cache and proliferates. Clearing cache and refreshing will often clear it up. Let me know if that helps. (And yes I'm already aware of the issues with the lottery & leaderboards, that's a different issue unfortunately )

  3. #3
    Community Member Rumbaar's Avatar
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    Welcome to MyDDO BETA

    Maybe they are actually working to fix it now?
    Leader - Ωmega Syndicate [L41] guild of Khyber|Orien - www.os.rumbaar.net
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  4. #4
    Producer Tolero's Avatar
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    Quote Originally Posted by Rumbaar View Post
    Maybe they are actually working to fix it now?
    Basically that kind of "page spew" usually happens if it failed to call the java scripts needed to format the page properly. Usually it is temporary and subsequent tries get the java to load properly and it goes back to normal.

  5. #5
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    I still have a high level character that still reads as a 3rd level version of a previously deleted toon (rerolled under the same name). I don't care all that much, although anyone who decides to myddo me might not want me bringing that +1 frost sickle into their shroud runs...

  6. #6
    Community Member markhoge's Avatar
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    I am pretty sure it was NOT an issue on his computer becasuse I was having the same issue at the same time. I would think that would be an issue on the server side.

  7. #7
    Hatchery Founder
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    Sorry Tolero, that didn't help. Cleared the cache, still blue and disarrayed. Switched browsers, and got the same thing.
    RedShirt / Roleplayer of Giant Slayers, Inc. on Thelanis, formerly Tharashk.
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    Coldin-Artificer; Lynton-Bard; Alydyn-Swashbuckler;
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  8. #8
    Community Member Rumbaar's Avatar
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    Quote Originally Posted by Tolero View Post
    Basically that kind of "page spew" usually happens if it failed to call the java scripts needed to format the page properly. Usually it is temporary and subsequent tries get the java to load properly and it goes back to normal.
    Okay fair enough. Well here is hoping the more permanent 'BETA' issues MyDDO has, will be fixed in the relative future.
    Leader - Ωmega Syndicate [L41] guild of Khyber|Orien - www.os.rumbaar.net
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  9. #9
    Producer Tolero's Avatar
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    Quote Originally Posted by Coldin View Post
    Sorry Tolero, that didn't help. Cleared the cache, still blue and disarrayed. Switched browsers, and got the same thing.
    Is anyone else getting funky layout? When it happens to me on DDO.com it can take several minutes for it to go away (usually it means the server where the java is at is being slow or finicky and once that clears it goes back to normal).

  10. #10
    Community Member Rumbaar's Avatar
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    Quote Originally Posted by Tolero View Post
    Is anyone else getting funky layout? When it happens to me on DDO.com it can take several minutes for it to go away (usually it means the server where the java is at is being slow or finicky and once that clears it goes back to normal).
    I'm not getting any actual display issues with my.ddo.com via two separate machines running Chrome 6 or Firefox 3.6.8
    Leader - Ωmega Syndicate [L41] guild of Khyber|Orien - www.os.rumbaar.net
    Khyber - Eldraine - Monk | Eldaline - Favored Soul | Eldnuker - Sorcerer
    █████ - Eldalorne - Wizard | Elarawr - Fighter | Eldrainge - Ranger/Rogue

  11. #11
    Community Member markhoge's Avatar
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    Quote Originally Posted by Tolero View Post
    Is anyone else getting funky layout? When it happens to me on DDO.com it can take several minutes for it to go away (usually it means the server where the java is at is being slow or finicky and once that clears it goes back to normal).
    ^^^^
    I think this is exactly what happened.

    It seems to have happened for at least a half hour, but it is cleared up for me now.

  12. #12
    Community Member markhoge's Avatar
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    I have just went to My.DDO.com and it is hokey again.
    ww.ddo.com seems to be fine though.

  13. #13
    Producer Tolero's Avatar
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    Ok the web folks are shuffling resources around to try and clear it up. May take a few more minutes for it to do the proper java calls again, seems to be erratic. Thanks all!

  14. #14
    Hatchery Founder
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    Quote Originally Posted by Tolero View Post
    Ok the web folks are shuffling resources around to try and clear it up. May take a few more minutes for it to do the proper java calls again, seems to be erratic. Thanks all!
    So, it's not something on my end?

    Edit: I didn't even know that MyDDO was using java...
    RedShirt / Roleplayer of Giant Slayers, Inc. on Thelanis, formerly Tharashk.
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  15. #15
    Community Member Irinis's Avatar
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    Thanks Tolero, I just logged on now and am getting this, also unable to access the lottery if there is one today.
    Please split the class forums into REAL subcategories this is a jumbled mess.

  16. #16
    Producer Tolero's Avatar
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    Quote Originally Posted by Irinis View Post
    Thanks Tolero, I just logged on now and am getting this, also unable to access the lottery if there is one today.
    Yeah, the little lottery robot and his friend the leaderboard robot are having an RC2 moment but this display issue isn't related to that

  17. #17
    Producer Tolero's Avatar
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    Quote Originally Posted by Coldin View Post
    So, it's not something on my end?

    Edit: I didn't even know that MyDDO was using java...
    No it's not you (other than when it breaks on our side it can sometimes pollute your browser cache with that wrong data and won't let go of it until you clear cache). The My.DDO and other sites use a lot of codes and other resources to layout right, and if those resources don't load properly it causes bustificated layout view. Can take a few minutes for it to clear up even after the adjustments are made, and I always clear cache just to be on the safe side to ensure that it's re-requesting the needed components.

  18. #18
    Community Member markhoge's Avatar
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    Just hit my.ddo.com again and it is once again working correctly for me.
    Thanks to you (and the web team) for getting to this fast Tolero!

  19. #19
    Hatchery Founder
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    *sigh* Still blue and broken for me. I'll just leave it for today, and check again tomorrow.
    RedShirt / Roleplayer of Giant Slayers, Inc. on Thelanis, formerly Tharashk.
    Member of the DDO Player Council

    Coldin-Artificer; Lynton-Bard; Alydyn-Swashbuckler;
    Takai-
    Monk; Rosein-Paladin; Ellyiana-Cleric; Aurixs-Sorcerer

  20. #20
    Community Member Asketes's Avatar
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    [EDIT] didn't read the OP, before responding.


    my toons hate me, they stuck at low lvls lol

    http://my.ddo.com/character/khyber/permadoc/

    http://my.ddo.com/character/khyber/permaforged/
    (Perma) - Khyber - Official Helpers Guild Noob
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    Grease is an extremely valuable party buff.

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