I bought an Ultimate Game Card yesterday for a 30 day script for v.i.p! Used the card yesterday but Im still not vip? Ive contacted paybycash and they replied saying that the card was successfully used on my account but yet Im still not v.i.p? The money has been takin off of the card but yet im still not vip??? What do I do, or what can i do?? any help greatly appreciated!
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Thread: What do I do?
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08-20-2010, 06:48 PM #1Community Member
- Join Date
- Nov 2009
- Posts
- 5
What do I do?
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08-20-2010, 06:51 PM #2Founder & Hero
- Join Date
- Jan 2006
- Posts
- 0
If the sytem doesn't catch up with you over the weekend....
Originally Posted by pktillyoudrop
Support email to Accounting would be the slow patient way (1-2 week turn-around)
A call to Accounts Monday during office hours would be your best route...
Victorie's sig has the intel:
http://forums.ddo.com/member.php?u=212425
More info here:
http://forums.ddo.com/showthread.php?t=203387Last edited by cdbd3rd; 08-20-2010 at 06:54 PM.
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08-24-2010, 08:46 PM #3Community Member
- Join Date
- Oct 2009
- Posts
- 1,742
Be sure to ask them if your 30 day subscription is started from when you actually get that status and not from the day it was entered. Specially with the turn around time being days at the minimum.
Best of luck.
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08-25-2010, 06:55 PM #4Customer Service Representative
- Join Date
- Aug 2008
- Posts
- 154
New sticky.
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