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  1. #1
    Community Member
    Join Date
    Nov 2009
    Posts
    5

    Unhappy I dont understand?

    I just bought an Ultimate Game Card for my 30 days of vip for ddo. Used it yesterday but im still not vip? Ive tried using it agin and it says that the card has already been used on my account, yet im still not vip. Ive been vip twice before this time and also this makes my 1st time using a ugc. Its been about a day now and im still not vip and i have 0 clue as to why im not when the money has been takin off of the card. What do i do any help greatly appreciated!

  2. #2
    Community Member Trillea's Avatar
    Join Date
    Mar 2006
    Posts
    341

    Default

    Quote Originally Posted by pktillyoudrop View Post
    I just bought an Ultimate Game Card for my 30 days of vip for ddo. Used it yesterday but im still not vip? Ive tried using it agin and it says that the card has already been used on my account, yet im still not vip. Ive been vip twice before this time and also this makes my 1st time using a ugc. Its been about a day now and im still not vip and i have 0 clue as to why im not when the money has been takin off of the card. What do i do any help greatly appreciated!
    I would contact Customer Service about this, I know that on other threads sometimes there were problems with UGCs but Customer Service was able to clean it up.
    Quote Originally Posted by Philam View Post
    I nominate you as head developer of DDO!
    Quote Originally Posted by FlimsyFirewood View Post
    That tears it. I need to get a donkey.
    Concentrated power is the enemy of liberty - Ronald Reagan

  3. #3
    Community Member
    Join Date
    Mar 2010
    Posts
    5

    Default

    I heard that it can sometimes take a couple of days. Could be wrong though

  4. #4
    Community Member
    Join Date
    Nov 2009
    Posts
    5

    Unhappy I dont understand?

    My account was suspended for non payment awhile back and i found out that i need to click the resume button but i have no clue where that is? Anyone know?

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