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  1. #1
    Community Member
    Join Date
    Dec 2010
    Posts
    2

    Default Can't buy Turbine points.

    Keep getting the error "There was an error processing your request. Please try again.[CHK-8003]"

    My card is 100% functional and the billing address entered is 100% valid. I am from Europe. Is there any place I could buy Turbine Cards and get the code e-mailed to me, maybe?

    Thanks

  2. #2
    Community Member
    Join Date
    Jun 2009
    Posts
    896

    Default

    Please open the Knowledgebase portal:
    http://support.turbine.com/ics/suppo...p?deptID=24001

    In order to view this article on that code:
    http://support.turbine.com/ics/suppo...?questionID=35

    This error may be related to the IP address that you are entering the information from. If it isn't identifiable as located near the billing address, the system won't let you update for security reasons.
    The card FAQ states only gamestop stocks the points card:
    http://forums.ddo.com/showthread.php?t=270963

    But recently in the Turbine news section they mentioned that playspan marketplace can be used, so please follow the link in this article:

    http://www.ddo.com/news/1303-acquiring-turbine-points

  3. #3
    Community Member
    Join Date
    Dec 2010
    Posts
    2

    Default

    I had a similar problem when trying to subscribe, but after entering the correct stuff, I was able to play... so this shouldn't be happening because I've checked my ip and entered the appropriate locations...

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