DDO in-game store won't let me add points.

[Renzokuzen]

I've tried to buy more points several times, using the exact card on file that I use for VIP; and receive the following message at checkout.

"There was an error processing your request. Please try again."

Needless to say, trying again (20 times) doesn't help.

A week ago I sent a support form for this problem, requesting they add the points manually, or at least get back to me about what the deal is....I receive only silence. For all I know the form never even got sent.


Is there a way other than the DDO in-game store, and other than the gamestop cards (I don't have stores like that here) to get some points with my credit card that they don't seem to mind charging for VIP, yet won't work for adding points?



If I could get this resolved TODAY (Favored Soul on sale; the only reason I wanted points in the first place), that would be fantastic.


I beg of you, LET ME PAY YOU!!