Gray grid? during loading screen

[joenic2]

Anyone else get Gray loading screen grid. Instead of having an image during load times I get this...always just before character selection and sometimes in game. This is my second problem...since the update. I run Vista.

[Mirthgar]

Grids like that indicate textures are just not loading correctly. This can be due to overheating of the graphics card causing issues when textures are loaded or data corruption of the installed files.

I'd try this, first click on the Windows "Start" button > "Documents" > "Dungeons and Dragons Online" and in that folder find "userpreferences.ini" and rename it (ie. olduserpreferences.ini) and relaunch the game but stop at "server select".

At server select you want to click the first button in the row in the upper-right corner (the one with the single down arrow on it) and choose "Options" from the menu there.

In there under the "Repair" tab click to activate the "Reset game display settings" option, click ok, then log in again to test. At this stage if you're asked to enable DirectX 10 Graphics choose no for testing purposes.

Depending on what the auto detect feature pulls up try one setting lower (ie. if you go into Options > Graphics and "Graphics Quality" is set to "High" put it on Medium, if on Medium put it on Low etc) for testing.