A friend of mine is looking to upgrade to VIP. They have a DDO account and can not seem to find a way to upgrade without supplying a Product Key. How do they get around this?
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Thread: Upgrading to VIP
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07-13-2010, 11:08 PM #1Community Member
- Join Date
- May 2006
- Posts
- 3
Upgrading to VIP
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07-14-2010, 02:39 PM #2Customer Service Representative
- Join Date
- Aug 2008
- Posts
- 154
The product key space is always there, in case you want to add a second subscription or other Turbine game.
To upgrade, they need to click the red "Get Unlimited Access" button, enter a payment method, pick a subscription plan and agree to the Terms of Service. If they need any more help than that, please have them contact the Account Management department directly.
DDO Support Page & Knowledge Base
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English Account/Store Support is available Monday through Friday from 2:00 pm to 6:00 pm (GMT -5). 855-WBGAMES (855-924-2637)
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