COC violation for saying "no thanks"

[Bloodhaven]

This situation is resolved. More communication would have resolved this situation much faster and with less confusion.

[sainy_matthew]

You'll have to excuse my ignorance for a second, but what is a "relic" group?

I don't see the word Relic being an insult regardless.

[J1NG]

You'll have to excuse my ignorance for a second, but what is a "relic" group?

I don't see the word Relic being an insult regardless.

I'm guessing Relic of a Sovereign Past?

J1NG

[Woody00]

a screenshot is worth 1k words!



As you can see from the screenshot i am doing C06 and these are my only tells for the gaming session.

I decline a blind invite a couple times. Then I say "no thanks" to a "relic" group.
I then get spam invited by the same person..
I /squelch the person.

3-5 mins later I get a GM telling me I am a bad person and I am being awarded a COC violation.

This is not acceptable behavior Turbine. Do some investigation before handing out violations.




I have contacted Customer Service via email. I get canned responses quoting a section of the COC that I did not violate... As you can see I got no response from the GM who gave me the violation. I spoke to another GM about it and was told to use the Customer Service Email.

Please explain how any of what I did violates the COC???

One thing that may have led to this is a lack of understanding. The player who reported me is Chinese and I don't know how to speak Chinese. Maybe "no thanks" is a swear in Chinese...

Did you report him for harassment?

[GlorkTheInvader]

You'll have to excuse my ignorance for a second, but what is a "relic" group?

I don't see the word Relic being an insult regardless.

Relic of a Sovereign Past, presumably.


This is pretty ridiculous. No COC violation whatsoever, and yet he's getting dinged for saying "no thanks."

[SolarDawning]

Bloodhaven,
I'm just fellow player, and if all of the information you have written is accurate, I hope you can get the warning rescinded, and at least a brief apology for the misunderstanding.

I don't think airing it on the forums is the correct way to proceed, though. Although the community relations and development team interact on the forums with some regularity, I think anyone from departments related to your issue (Game Masters) is unlikely to find it here.

If I were you, I would write a detailed ticket using the In-Game Support Experience Feedback ticket system, fully explaining what happened, and providing a link to your screenshot. The best way to get someone to take you seriously is to be polite and to provide as much information as possible. With luck, that'll get it to the attention of a Senior GM who can look into the issue, and remedy it.

Hope it works out,
SolarDawning

[sainy_matthew]

Relic of a Sovereign Past, presumably.

This is pretty ridiculous. No COC violation whatsoever, and yet he's getting dinged for saying "no thanks."

I suppose he could have insulted him further up the page, but why would you blind invite someone if this were the case... Is it just me, or has the general quality of even the Gamemasters dropped recently? They must be overworked spanking all the newbies who think DDO is just a different version of WoW.

[EazyWeazy]

If we're seeing the whole story which is looks pretty obvious that we are...

I hope you get some resolution from this. I hate seeing situations where a player has to put something out there in the forums to try and get a satisfactory response from Turbine.

Step up Turbine and take care of this.

[dj.kickz]

bump because this is insane.

[Quikster]

For shame. Blood is a very laid back guy. Turbine when you lock this thread please look into this.

[GeneralDiomedes]

Well, it looks like somebody didn't like their blind invite being turned down and made a false report in retaliation .. I just assumed the GMs would look at chat logs before taking action.

[taurean430]

That is indeed crazy...

To think, that you have to tolerate people sending you spam blind invites... AND getting a violation because of saying no thank you? What is this?

On average I get about 6-8 of these types of things whenever I log into any of my FvS toons. Unless I know the person, I always say no thanks. And if the invites continue, I squelch as well for awhile.

So what's supposed to be the solution Turbine? Am I to expect to have to make all my healing toons anon for fear of telling someone I don't want to join their party?

Ridiculous...

[Phidius]

Hey Turbine - betcha a lot of people are looking to see your response to this.

And their response is...



IBTL

[rodallec]

more of the crazy reporting going on in sarlona?
(abbot channel incidents)
maybe the GM's get a complaint and hit ctrl+v now.

that sucks blood. youve been ripped off here.

[Ghoste]

Sending multiple party invites like that is reportable harassment. Just turn the tables on that jerk and report him. Especially since he sent two invites after you said no thanks, which should have cleared up any confusion that you may have clicked decline by accident. Not that he should assume that anyways. Put the url for that screenshot in your harassment report.

As far the violation/"warning", send a message to Sparker. He's a senior GM and is usually pretty good at straightening out this kind of nonsense.

And while you're at it, submit a harassment report against the moron GM who disciplined you without looking into it properly. If what you say is true, he deserves it. *edit* But if what Roman says in the post below me is true, then that's a whole other issue.

[Roman]

You assume the GM was referring the the dialogue in the screenshot, it may have been for a comment made prior to that.

[Quikster]

more of the crazy reporting going on in sarlona?
(abbot channel incidents)
maybe the GM's get a complaint and hit ctrl+v now.

that sucks blood. youve been ripped off here.

well my understanding of that is people swearing in a channel so big it might as well be gen chat, its a little different i think.

[Mecholi22]

Guess you are guilty until proven innocent in Stormreach (if they even care that you are innocent)

[dominp]

You assume the GM was referring the the dialogue in the screenshot, it may have been for a comment made prior to that.

That was my first thought also but after reading the party log I think this is exactly how it reads and is being represented here.

hope it is taken care of.

[Glenalth]

Bloodhaven,
I'm just fellow player, and if all of the information you have written is accurate, I hope you can get the warning rescinded, and at least a brief apology for the misunderstanding.

I don't think airing it on the forums is the correct way to proceed, though. Although the community relations and development team interact on the forums with some regularity, I think anyone from departments related to your issue (Game Masters) is unlikely to find it here.

If I were you, I would write a detailed ticket using the In-Game Support Experience Feedback ticket system, fully explaining what happened, and providing a link to your screenshot. The best way to get someone to take you seriously is to be polite and to provide as much information as possible. With luck, that'll get it to the attention of a Senior GM who can look into the issue, and remedy it.

Hope it works out,
SolarDawning

This is your best bet. It's actually against the rules to post about disciplinary actions in the forums.