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  1. #1
    Community Member
    Join Date
    Feb 2007
    Posts
    14

    Default Can't launch after latest update

    After updating my DDO software from the most recent update, it restarted the client as expected. On attempting to login to my account, it let me in ok, but then is coming up with an error dialog stating:

    "Resource string for token "WorldList.LastPlayed.Years" could not be found.

    Then a bunch of System.Environment.xxxxxxx stuff

    When I click OK, it closes the error dialog and DDO Client. Every time I try this, I get the same behavior.

    This is running on Windows Vista Business edition, on a computer with 4GB of RAM, decent graphics card, and about 20GB free HDD space.

    What can I do to get around this and get back into the game?

    Thanks
    V

  2. #2
    Customer Service Representative Mirthgar's Avatar
    Join Date
    Mar 2008
    Posts
    87

    Default

    The steps in the thread here should help.

    NOTE: The Customer Support forums are best for Player-to-Player help, for more direct and official support, please submit a ticket to the appropriate team via the form here.

    After contacting support, log into your email webpage to add noreply@turbine.com and accountsupport@turbine.com to their "safe senders" list and your contacts list/address book. Be sure to check Spam/Junk Mail folders as well since most email providers do not let external email programs or cell phones download mail flagged this way.

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