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  1. #1
    Community Member lordpummel1-1's Avatar
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    Sep 2009
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    Default won competiton wondering when we get the astral diamonds

    For loot and Glory won the lamannia competition for the server Orien. I never recieved the astral diamonds and Im not sure why. I tried serching the forums for the answer but I couldnt find any info on when they were giving them out. Can anyone help with the answer
    ~Starlissa~ Leader of For Loot and Glory

  2. #2
    Community Member lordpummel1-1's Avatar
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    Default where are the answers

    I dont understand where I am surpose to post or who I am surpose to pm to get an answer to this question?? Please help

  3. #3
    Community Member
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    Default

    *Soon

    No really try PMing Tarrant or Tolero...

  4. #4
    Community Member Eladiun's Avatar
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    Default

    Quote Originally Posted by smatt View Post
    Soon(tm)

    No really try PMing Tarrant or Tolero...
    Fixed it for ya.
    “If at first you don't succeed, keep on sucking till you do succeed.”

  5. #5
    Customer Service Representative Victorie's Avatar
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    Aug 2008
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    Default

    All your diamonds are belong to us! <says my little beholder buddy>

    Kidding. Honestly I don't know. Let me see what I can find out.
    DDO Support Page & Knowledge Base
    To request support from a Customer Service Agent, simply click on "Submit a Ticket"
    English Account/Store Support is available Monday through Friday from 2:00 pm to 6:00 pm (GMT -5). 855-WBGAMES (855-924-2637)

    Contact us on Twitter @DDOUnlimited

  6. #6
    Community Member lordpummel1-1's Avatar
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    Sep 2009
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    Default thanks

    awesome thanks i would appreciate it lol we are almost to 20 and all the guildies been working real hard dont wanna let em down with out those diamonds when we hit 20.

  7. #7
    Community Member hyenaboy's Avatar
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    Oct 2009
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    Default

    Well this is Spanken Ef leader on Orien and don't feel bad. I followed all the mail instructions I received and have had no luck either. I have Pm'd tolero and recieved no reply either. So this Friday I will be callin DDO persoanlly to find out what is going on as well unless it is resolved by then.

  8. #8
    Community Member hyenaboy's Avatar
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    Oct 2009
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    Default astral diamonds

    By the way just checked my email and recieved this from DDO.


    Hi there! Just wanted to let you know that we did receive the confirmation for Epic Fail. We will send out one more email once the diamonds have been granted (should be within the next day or so). Thanks for your patience!

    Amanda "Tolero" Grow
    Senior Community Specialist
    Turbine Inc.

    "Matters of taste are not for dispute"

  9. #9
    Community Member Rumbaar's Avatar
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    Oct 2009
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    Default

    Quote Originally Posted by Victorie View Post
    Kidding. Honestly I don't know. Let me see what I can find out.
    Communications at Turbine internally must take a long long time.

    Maybe they didn't expect people to need them so quickly. I'm surprised Turbine didn't have the facilities to give out the prizes already planned out and ready to go on U5's release ...
    Leader - Ωmega Syndicate [L41] guild of Khyber|Orien - www.os.rumbaar.net
    Khyber - Eldraine - Monk | Eldaline - Favored Soul | Eldnuker - Sorcerer
    █████ - Eldalorne - Wizard | Elarawr - Fighter | Eldrainge - Ranger/Rogue

  10. #10
    Customer Service Representative Victorie's Avatar
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    Aug 2008
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    I'm sorry guys. I though you would have heard back by now. I'll go get my beating stick.
    DDO Support Page & Knowledge Base
    To request support from a Customer Service Agent, simply click on "Submit a Ticket"
    English Account/Store Support is available Monday through Friday from 2:00 pm to 6:00 pm (GMT -5). 855-WBGAMES (855-924-2637)

    Contact us on Twitter @DDOUnlimited

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