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  1. #1
    Community Member rahubby's Avatar
    Join Date
    Jun 2010
    Posts
    127

    Default Vanishing Character slots

    I had 5 slots per server yesterday, and today I suddenly had to put 2 of my characters on Khyber into limbo, since evidently two of my slots just vanished.

    Is this normal, or is it one of those "Get the update out, and we'll fix it later" kind of things?

  2. #2
    Community Member Xyphos3's Avatar
    Join Date
    Jan 2008
    Posts
    147

    Default

    it's a new Feature™
    buy from DDO store™
    it'll be fixed Soon™

  3. #3
    Community Member Warwolf42's Avatar
    Join Date
    May 2006
    Posts
    64

    Angry same

    Same here had 5 chars on Cannith and now it's telling me to park 2
    Founder and only member of Anti Social Soloers


  4. #4
    Community Member Warwolf42's Avatar
    Join Date
    May 2006
    Posts
    64

    Unhappy Looks like it comes every patch

    http://forums.ddo.com/showthread.php?t=251312

    submit a ticket is the best advice I guess.
    Founder and only member of Anti Social Soloers


  5. #5
    Community Member Jevhad's Avatar
    Join Date
    Jun 2009
    Posts
    1

    Default

    Me too. I have had this issue twice before, generally after a big update. Usually I just restarted ddo and it would return the slots. But today it's not working.

    I won't put away any characters! I'll have to wait (**** I had chance of playing today and not again until next week)

  6. #6
    Community Member rahubby's Avatar
    Join Date
    Jun 2010
    Posts
    127

    Default

    Well I'm still only seeing 3 character slots on a 5-character-slot account. Since i can ONLY post here from the ingame interface (What's up with that? For some reason I can't log into the forums from a web browser?) I can ONLY check up on this from ingame...obviously, I have restarted the game numerous times since this happened, and still have no access to two of my characters on my main server.

    Cmon guys, this data has to be stored somewhere...is it really that hard to keep the "number of slots per server" number stored somewhere that it won't get corrupted during an update?

  7. #7
    Customer Service Representative Mirthgar's Avatar
    Join Date
    Mar 2008
    Posts
    87

    Default

    Moved this over to Account Management Assistance, please see the sticky here also if you have not yet.

    NOTE: The Customer Support forums are best for Player-to-Player help, for more direct and official support, please submit a ticket to the appropriate team via the form here.

    After contacting support, log into your email webpage to add noreply@turbine.com and accountsupport@turbine.com to their "safe senders" list and your contacts list/address book. Be sure to check Spam/Junk Mail folders as well since most email providers do not let external email programs or cell phones download mail flagged this way.

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