So...no official word on whether we're getting our expired auction items back? A simple "Yes, it will take time," or "No way in heck" would suffice.
So...no official word on whether we're getting our expired auction items back? A simple "Yes, it will take time," or "No way in heck" would suffice.
Turbine is working on it
Found a reply from them on the issue here:
http://forums.ddo.com/showthread.php?t=258894
I got all of my missing items back, so thanks to the devs!
Yep, three cheers for the developers and technicians responsible for this fix! After some of the comments in here, I didn't think we'd be seeing a resolution. The naysayers now get to eat their words, and savor it!
I may be just one squeeky voice amongst the masses, but... thank you!
On Saturday I logged in to my account and saw a post on the log in screen that said all missing auction house items had been returned. I excitedly opened my mail to find that indeed all of my items were returned and were there waiting for me to pick them up. Thank you so much to all of you at Turbine who have listened to the complaints (current and past) of your customers and returned the items so many of us lost due to the update.
It is relieving to know that you are wiling to listen to the complaints of the community and repair our losses.
To all who worked to make this happen, thank you!
I was gone for a week and a half on vacation, but on returning, I checked the forums and found the thread where they updated the issue and it's final instructions about getting the items back as "boots". I detached and sold my lost items.
I would like to thank Turbine for stepping up and not dropping the ball as so many jaded vets (or at least this one) had fully expected. It wasn't even about the money. They weren't even a small percent of the total gold I've accumulated over the years. It was the sinking feeling of "oh god, not again" from fully expecting to be disappointed once again. I am happy to have been wrong in that. I'd almost say who are you and what have you done with the real Turbine, but I think you get the point.
Once again, thank you. This is what custormers expect. Not perfection, not somethin for nothing entitlement, just honest acknowledgement of issues and resolution like you care. Heres to hoping they have a similar resolution for those affected by the missing guild bought things. Not personally affected here, but those who are can at least take heart from seeing this issue resolved. If they had one big database they could track the items down in, then there's a good chance they might have those as well.
Last edited by QuantumEntanglement; 07-21-2010 at 10:33 PM.