my launcher has been stuck on that screen for like 2 hours...
wondering what the deal is and if there is a way to manual patch update 5
Results 1 to 5 of 5
-
06-28-2010, 02:50 PM #1Community Member
- Join Date
- Feb 2010
- Posts
- 0
Stuck at downloading "DDO Splash Screen"
-
06-28-2010, 08:31 PM #2Community Member
- Join Date
- Feb 2010
- Posts
- 0
so i take it there's no fix or something for this?
-
06-28-2010, 08:39 PM #3Community Member
- Join Date
- Mar 2010
- Posts
- 6
Im having the same problem....cant connect to ANY worlds. Are servers still experiencing connection issues or is it just us?
-
06-28-2010, 09:20 PM #4Community Member
- Join Date
- Feb 2010
- Posts
- 0
thats what i found about my trying to login...dunno what it means but thought it might helpCode:Launcher execution begins: 6/28/2010 9:12:42 PM 6/28/2010 9:12:42 PM Command line: "C:\Program Files (x86)\Turbine\DDO Unlimited\TurbineLauncher.exe" -invoker 6/28/2010 9:12:42 PM Administrator: True 6/28/2010 9:12:42 PM UAC enabled: True 6/28/2010 9:12:42 PM Mutex Created: "C:_Program Files (x86)_Turbine_DDO Unlimited_TurbineLauncher.exe" 6/28/2010 9:12:42 PM NHN: Initializing NHN authentication 6/28/2010 9:12:42 PM User settings file "C:\Users\Compaq Laptop\AppData\Local\Turbine\Dungeons and Dragons Online\Launcher\LauncherUserSettings.xml" does not exist. 6/28/2010 9:12:42 PM Default user settings will be used. 6/28/2010 9:12:42 PM Installed resources: 6/28/2010 9:12:42 PM en en English "Select a Language" 6/28/2010 9:12:42 PM 6/28/2010 9:12:42 PM Target culture: "en-US" 6/28/2010 9:12:42 PM Looking for resources in "en-US" 6/28/2010 9:12:42 PM Looking for resources in "en-GB" 6/28/2010 9:12:42 PM Looking for resources in "en" 6/28/2010 9:12:42 PM Final resource culture: "en" 6/28/2010 9:12:42 PM 6/28/2010 9:12:42 PM Resources library: 6/28/2010 9:12:42 PM FileName: C:\Program Files (x86)\Turbine\DDO Unlimited\en\TurbineLauncher.resources.dll 6/28/2010 9:12:42 PM FileVersion: 1.14.3671.28075 6/28/2010 9:12:42 PM AssemblyVersion: 1.14.3671.28075 6/28/2010 9:12:42 PM BuildTime: 1/19/2010 3:35:50 PM Eastern Standard Time 6/28/2010 9:12:42 PM 6/28/2010 9:12:42 PM ConfigurationSettings.AppSettings: 6/28/2010 9:12:42 PM Launcher.DataCenterService.GLS=http://gls.ddo.com/GLS.DataCenterServer/Service.asmx 6/28/2010 9:12:42 PM DataCenter.GameName=DDO 6/28/2010 9:12:42 PM DataCenter.DefaultCenter=DDO 6/28/2010 9:12:42 PM Product.DocumentFolder=Dungeons and Dragons Online 6/28/2010 9:12:42 PM Launcher.DocumentFolder=Launcher 6/28/2010 9:12:42 PM 6/28/2010 9:12:42 PM Enter LoadPrivateFonts 6/28/2010 9:12:42 PM FontFamily "Village" loaded. 6/28/2010 9:12:42 PM Exit LoadPrivateFonts 6/28/2010 9:12:42 PM Trying to load splash screen from the local directory... 6/28/2010 9:12:42 PM No local splash screen image found. 6/28/2010 9:12:42 PM 6/28/2010 9:12:42 PM --------------------------------------------------------------------------------------------------- 6/28/2010 9:12:42 PM System Information 6/28/2010 9:12:42 PM --------------------------------------------------------------------------------------------------- 6/28/2010 9:12:42 PM Operating System: Microsoft Windows 7 Home Premium (6.1.7600, Build 7600) 6/28/2010 9:12:42 PM Language: English (United States) 6/28/2010 9:12:42 PM System Manufacturer: Hewlett-Packard 6/28/2010 9:12:42 PM System Model: Compaq Presario CQ60 Notebook PC 6/28/2010 9:12:42 PM BIOS: Default System BIOS 6/28/2010 9:12:42 PM Processor: GenuineIntel Intel64 Family 6 Model 23 Stepping 10 (2.19GHz) 6/28/2010 9:12:42 PM Memory: 1979MB RAM 6/28/2010 9:12:42 PM Page File: 165MB used, 1814MB available 6/28/2010 9:12:43 PM Cipher strength: Min=40-bit, Max=128-bit 6/28/2010 9:12:43 PM .NET CLR version: 1.1.4322.2443 () 6/28/2010 9:12:43 PM Default Proxy Address: 6/28/2010 9:12:43 PM BypassProxyOnLocal: False 6/28/2010 9:12:43 PM BypassList: 6/28/2010 9:12:43 PM --------------------------------------------------------------------------------------------------- 6/28/2010 9:12:43 PM 6/28/2010 9:12:43 PM Initialization status: "Logging module version data" 6/28/2010 9:12:43 PM 6/28/2010 9:12:43 PM Assemblies: 6/28/2010 9:12:43 PM ModuleName: TurbineLauncher.exe 6/28/2010 9:12:43 PM FileName: C:\Program Files (x86)\Turbine\DDO Unlimited\TurbineLauncher.exe 6/28/2010 9:12:43 PM Comments: (RELEASE) Launches Turbine MMORPGs. 6/28/2010 9:12:43 PM FileVersion: 1.14.0.0 6/28/2010 9:12:43 PM AssemblyVersion: 1.14.3671.28098 6/28/2010 9:12:43 PM BuildTime: 1/19/2010 3:36:36 PM Eastern Standard Time 6/28/2010 9:12:43 PM 6/28/2010 9:12:43 PM FileName: C:\Program Files (x86)\Turbine\DDO Unlimited\ControlLibrary.dll 6/28/2010 9:12:43 PM Comments: (RELEASE) New versions of controls which properly support background images and colors. 6/28/2010 9:12:43 PM FileVersion: 1.14.0.0 6/28/2010 9:12:43 PM AssemblyVersion: 1.14.3671.28049 6/28/2010 9:12:43 PM BuildTime: 1/19/2010 3:34:58 PM Eastern Standard Time 6/28/2010 9:12:43 PM 6/28/2010 9:12:43 PM Libraries: 6/28/2010 9:12:43 PM FileName: C:\Program Files (x86)\Turbine\DDO Unlimited\AxInterop.SHDocVw.dll 6/28/2010 9:12:43 PM FileVersion: 1.1.0.0 6/28/2010 9:12:43 PM 6/28/2010 9:12:43 PM FileName: C:\Program Files (x86)\Turbine\DDO Unlimited\Interop.PatchWrapper.dll 6/28/2010 9:12:43 PM FileVersion: 2.1.0.0 6/28/2010 9:12:43 PM 6/28/2010 9:12:43 PM FileName: C:\Program Files (x86)\Turbine\DDO Unlimited\Interop.SHDocVw.dll 6/28/2010 9:12:43 PM FileVersion: 1.1.0.0 6/28/2010 9:12:43 PM 6/28/2010 9:12:43 PM FileName: C:\Program Files (x86)\Turbine\DDO Unlimited\PatchClient.dll 6/28/2010 9:12:43 PM FileVersion: 01,05,03,10006 6/28/2010 9:12:43 PM 6/28/2010 9:12:43 PM FileName: C:\Program Files (x86)\Turbine\DDO Unlimited\PatchWrapper2.dll 6/28/2010 9:12:43 PM FileVersion: 2, 0, 0, 1 6/28/2010 9:12:43 PM 6/28/2010 9:12:43 PM FileName: C:\Program Files (x86)\Turbine\DDO Unlimited\PatchWrapper2PS.dll 6/28/2010 9:12:43 PM FileVersion: 2, 0, 0, 1 6/28/2010 9:12:43 PM 6/28/2010 9:12:43 PM FileName: C:\Program Files (x86)\Turbine\DDO Unlimited\SelfPatch.dll 6/28/2010 9:12:43 PM FileVersion: 01,05,02,08000 6/28/2010 9:12:43 PM 6/28/2010 9:12:43 PM FileName: C:\Program Files (x86)\Turbine\DDO Unlimited\TTEPatchClient.dll 6/28/2010 9:12:43 PM FileVersion: 1.7.5.3 6/28/2010 9:12:43 PM 6/28/2010 9:12:43 PM FileName: C:\Program Files (x86)\Turbine\DDO Unlimited\zlib1T.dll 6/28/2010 9:12:43 PM FileVersion: 1.2.3 6/28/2010 9:12:43 PM 6/28/2010 9:12:43 PM FileName: C:\Windows\system32\schannel.dll 6/28/2010 9:12:43 PM FileVersion: 6.1.7600.16385 (win7_rtm.090713-1255) 6/28/2010 9:12:43 PM 6/28/2010 9:12:43 PM 6/28/2010 9:12:43 PM Initialization status: "Registering update wrapper" 6/28/2010 9:12:43 PM Initialization status: "Constructing data center browser" 6/28/2010 9:12:43 PM Initialization status: "Constructing alert service" 6/28/2010 9:12:43 PM Initialization status: "Constructing configuration service" 6/28/2010 9:12:43 PM Initialization status: "Constructing authentication service" 6/28/2010 9:12:43 PM Initialization status: "Constructing update service" 6/28/2010 9:12:43 PM Initialization status: "Constructing UI manager" 6/28/2010 9:12:43 PM Initialization status: "Constructing phase engine" 6/28/2010 9:12:43 PM autoPatchTimer interval: 14400000 6/28/2010 9:12:43 PM Enter ProxySettings.Apply 6/28/2010 9:12:43 PM Using ProxyAccess.PreConfig (Windows Internet Options proxy) 6/28/2010 9:12:43 PM Leave ProxySettings.Apply 6/28/2010 9:12:43 PM Initialization status: "Getting data centers" 6/28/2010 9:12:43 PM Current Data Center: DDO 6/28/2010 9:12:44 PM AuthServer: https://gls-auth.ddo.com/GLS.AuthServer/Service.asmx 6/28/2010 9:12:44 PM 6/28/2010 9:12:44 PM World status servers: 6/28/2010 9:12:44 PM Khyber @ http://gls.ddo.com/GLS.DataCenterServer/StatusServer.aspx?s=74.201.106.47 6/28/2010 9:12:44 PM Cannith @ http://gls.ddo.com/GLS.DataCenterServer/StatusServer.aspx?s=74.201.106.11 6/28/2010 9:12:44 PM Orien @ http://gls.ddo.com/GLS.DataCenterServer/StatusServer.aspx?s=74.201.106.29 6/28/2010 9:12:44 PM Sarlona @ http://gls.ddo.com/GLS.DataCenterServer/StatusServer.aspx?s=74.201.106.50 6/28/2010 9:12:44 PM Argonnessen @ http://gls.ddo.com/GLS.DataCenterServer/StatusServer.aspx?s=74.201.106.20 6/28/2010 9:12:44 PM Ghallanda @ http://gls.ddo.com/GLS.DataCenterServer/StatusServer.aspx?s=74.201.106.32 6/28/2010 9:12:44 PM Thelanis @ http://gls.ddo.com/GLS.DataCenterServer/StatusServer.aspx?s=74.201.106.69 6/28/2010 9:12:44 PM 6/28/2010 9:12:44 PM Initialization status: "Getting remote configuration" 6/28/2010 9:12:44 PM GetLauncherConfig from: "http://gls.ddo.com/launcher/ddo/dndlauncher.server.config.xml" 6/28/2010 9:12:44 PM Configuration.AppSettings: 6/28/2010 9:12:44 PM LauncherConfig.DateTime=3/1/10 10:40 AM 6/28/2010 9:12:44 PM LauncherConfig.RefreshFrequency=15 6/28/2010 9:12:44 PM GameName=DDO 6/28/2010 9:12:44 PM Patching.ProductCode=DDO 6/28/2010 9:12:44 PM GameClient.Filename=dndclient.exe 6/28/2010 9:12:44 PM GameClient.ArgTemplate=-a {0} -h {1} --glsticketdirect {2} --chatserver {3} --language {4} --rodat on --supporturl https://tss.turbine.com/TSSTrowser/trowser.aspx --gametype DDO --supportserviceurl https://tss.turbine.com/TSSTrowser/SubmitTicket.asmx --authserverurl https://gls.ddo.com/GLS.AuthServer/Service.asmx --glsticketlifetime 21600 6/28/2010 9:12:44 PM GameClient.ResetGraphicsArg= --safe 6/28/2010 9:12:44 PM GameClient.AlwaysPatchHighRes=true 6/28/2010 9:12:44 PM GameClient.HighResPatchArg= --HighResOutOfDate 6/28/2010 9:12:44 PM GameClient.RequiredVersion=0 6/28/2010 9:12:44 PM GameClient.ForwardVersion=0 6/28/2010 9:12:44 PM URL.UpdateDownload=http://downloads.turbine.com 6/28/2010 9:12:44 PM Patch.UpdaterNameFormat={0}updater_{1}_{2}.exe 6/28/2010 9:12:44 PM URL.Support=http://www.ddo.com/support/ 6/28/2010 9:12:44 PM URL.Home=http://www.ddo.com 6/28/2010 9:12:44 PM URL.Community=http://www.ddo.com 6/28/2010 9:12:44 PM URL.Account=https://myaccount.turbine.com 6/28/2010 9:12:44 PM URL.NewAccount=https://trial.turbine.com/ddo.php?utm_source=LAUNCHER 6/28/2010 9:12:44 PM URL.ForgotPassword=https://myaccount.turbine.com/?page_id=29&billing[process]=13 6/28/2010 9:12:44 PM URL.Account.Post=https://myaccount.turbine.com/?page_id=29 6/28/2010 9:12:44 PM Format.Account.Login=form_user_name={0}&form_user_pass={1}&siteuser[action]=login&user[action]=login&billing[process]=1&billing[action]=1 6/28/2010 9:12:44 PM Format.Account.BuyNow=form_user_name={0}&form_user_pass={1}&siteuser[action]=login&billing[process]=17&billing[forms][subscriptionName]={2}&billing[scenario]=DDO_BUY_NOW_POPUP&billing[forms][productCode]=DDO&billing[forms][purchaseProductCode]=DDOBuy&billing[forms][purchasePlanCode]=DDO-F2PUp 6/28/2010 9:12:44 PM Activate.Account.BuyNow=true 6/28/2010 9:12:44 PM Threshold.Account.DaysLeft=35 6/28/2010 9:12:44 PM Activate.Account.DaysLeft=true 6/28/2010 9:12:44 PM LauncherConfig.SubscriptionRefreshFrequency=60 6/28/2010 9:12:44 PM Subscription.FreeToPlay=true 6/28/2010 9:12:44 PM URL.PrivacyPolicy=http://www.turbine.com/?page_id=59 6/28/2010 9:12:44 PM URL.NewsFeed=http://www.ddo.com/index.php?option=com_bca-rss-syndicator&feed_id=1 6/28/2010 9:12:44 PM URL.NewsStyleSheet=http://status.turbine.com/launcher/ddo/newsstylesheet.xslt 6/28/2010 9:12:44 PM URL.AlertsStyleSheet=http://status.turbine.com/launcher/ddo/alertsstylesheet.xslt 6/28/2010 9:12:44 PM URL.LogoButton1=http://www.turbine.com 6/28/2010 9:12:44 PM URL.LogoButton2=http://www.wizards.com 6/28/2010 9:12:44 PM URL.LogoButton3=http://www.hasbro.com 6/28/2010 9:12:44 PM URL.LogoButton4=http://www.atari.com 6/28/2010 9:12:44 PM WorldUpdateRate=1 6/28/2010 9:12:44 PM PatchWindow=30 6/28/2010 9:12:44 PM PatchConnectRetryInterval=1 6/28/2010 9:12:44 PM DisablePatch=false 6/28/2010 9:12:44 PM EmailAddress.Errors=LauncherErrors@turbine.com 6/28/2010 9:12:44 PM TrialTokenList=StormreachGuest 6/28/2010 9:12:44 PM URL.ExpiredTrial.Template=http://trial.ddo.com/purchase/?token={0} 6/28/2010 9:12:44 PM Eula.en.FilePath=en\DDO Eula - Turbine.rtf 6/28/2010 9:12:44 PM URL.DownloadFilesList=http://download.ddo.akamai.turbine.com/ddo/patch/splashscreen/DownloadFilesList.xml 6/28/2010 9:12:44 PM URL.BannerSource=http://cdn.content.turbine.com/sites/ddolauncher/ddo_launcherad.png?x=20&y=78 6/28/2010 9:12:44 PM URL.BannerTarget=http://www.ddo.com/news/1005-ddo-referral-program-now-open-for-business?utm_source=DDO_Launcher 6/28/2010 9:12:44 PM WorldQueue.LoginQueue.URL=http://gls.ddo.com/GLS.AuthServer/LoginQueue.aspx 6/28/2010 9:12:44 PM WorldQueue.TakeANumber.Parameters=command=TakeANumber&subscription={0}&ticket={1}&ticket_type=GLS&queue_url={2} 6/28/2010 9:12:44 PM WorldQueue.LeaveQueue.Parameters=command=LeaveQueue&subscription={0}&context={1}&ticket_type=GLS&queue_url={2} 6/28/2010 9:12:44 PM WorldQueue.Threshold.WaitTimeMultiplier=1.00 6/28/2010 9:12:44 PM WorldQueue.Threshold.Medium=300 6/28/2010 9:12:44 PM WorldQueue.Threshold.Long=900 6/28/2010 9:12:44 PM WorldQueue.PollTimer=15 6/28/2010 9:12:44 PM 6/28/2010 9:12:44 PM autoPatchTimer.Enabled = True 6/28/2010 9:12:44 PM Initialization status: "Getting alerts and news" 6/28/2010 9:12:44 PM 6/28/2010 9:12:44 PM Initialization status: "Opening main form" 6/28/2010 9:12:44 PM Trying to load main form background image from the local directory... 6/28/2010 9:12:46 PM No main form background image found. Using default. 6/28/2010 9:12:46 PM Transition to phase: UpdaterSelectControl 6/28/2010 9:12:50 PM Update Option: Local Applied Version undefined 6/28/2010 9:12:50 PM Transition to phase: PrereqInstallControl 6/28/2010 9:12:50 PM Downloading "DDO Splash Screen" from "http://download.ddo.akamai.turbine.com/ddo/patch/splashscreen/ddo_module_splash.jpg" to "C:\Program Files (x86)\Turbine\DDO Unlimited\raw\en\logo\ddo_module_splash.jpg" 6/28/2010 9:12:51 PM Launcher execution ends: 6/28/2010 9:15:29 PM 6/28/2010 9:15:29 PM
-
06-29-2010, 07:26 AM #5Community Member
- Join Date
- Feb 2010
- Posts
- 0
this is getting to be quite annoying now...
ive reinstalled
redownloaded and reinstalled
and still i got nothing...it sits at installing pre-requisite software: downloading ddo splash screen
Reply With Quote