Launcher drops to desktop after selecting world

[Mourngrym]

The problem is this. I log into the game, enter my password, it goes thru the checking and so forth, then when it attempts to enter the game world, the screen goes blank, and it drops back out to the desktop. This wasn't much more than an annoyance to start with, as it would only do so sporadically, and always loaded the game fine on the second attempt. This morning however, it simply refuses to load the game. I've entered my password 11 times in succession, only to have the game drop right back out to desktop. Incidentally, the game is fully closing down, nothing is running in the Task Manager that indicates otherwise.

Windows 7 - 64, all updates
AMD 955BE, stock clocking
8G DDR3 memory, also stock clocking
MSI Hawk 5770 vid card, latest drivers

Any suggestions short of a large blunt object? I seem to recall seeing something pertaining to this issue before, but I'll be dipped if I can locate it now.

TIA,

Perplexed

[MateCarefor]

I get this two to three times when launching, but not 11 or more.
I think there was something about having the Aero motiff on your desktop? Like, turning it off helps, but not too sure if that helps much.

If a solution is found, I hope it makes its way to this thread!

[Eladiun]

Bug with Aero, Fixed U5, All better June 28

Sometimes it helps to click when the game window appears.

[Mourngrym]

Hadn't thought of that, but now that you mention it, it does sound familiar. I'll give that a shot and see what transpires. Bug Fix with Aero, or game come June 28th? Just curious, I've had no other issues with Aero to date, then again, none of my other games utilize DX10, so...

[Mirthgar]

The problem is this. I log into the game, enter my password, it goes thru the checking and so forth, then when it attempts to enter the game world, the screen goes blank, and it drops back out to the desktop. This wasn't much more than an annoyance to start with, as it would only do so sporadically, and always loaded the game fine on the second attempt. This morning however, it simply refuses to load the game. I've entered my password 11 times in succession, only to have the game drop right back out to desktop. Incidentally, the game is fully closing down, nothing is running in the Task Manager that indicates otherwise.

Windows 7 - 64, all updates
AMD 955BE, stock clocking
8G DDR3 memory, also stock clocking
MSI Hawk 5770 vid card, latest drivers

Any suggestions short of a large blunt object? I seem to recall seeing something pertaining to this issue before, but I'll be dipped if I can locate it now.

TIA,

Perplexed

If its doing it repeatedly its most likely an issue with the configuration of the graphic or audio settings. Try this go into your "Documents" > "Dungeons and Dragons Online" folder and find "userpreferences.ini" and rename it to "OldUserpreferences.ini" and relaunch and on the main launcher at the “server select” list click the first button in the row in the upper-right corner (the one with the single down arrow on it) and choose "Options". In there under "Repair" click to enable the "Reset game display settings" option, click ok, then log in again to test.

If its still crashing after that definitely follow up with a tech support ticket if you haven't yet too.