So I've seen others with this issue on here and tried the various fixes that I've read about and nothing works. Every time I try to load the game it brings up a black screen and that's it. I can alt-tab out so the system isn't completely locking up, but it does say that the dndclient.exe is not responding in my tasks. I've updated my video card, directx etc. Made sure the apps were allowed in the firewall. Disabled windows aero (I'm running windows 7 x64). I also run two geforce 8800GTX's. I get no errors, just a black screen that wont go away until I force the app to shut down. I even went as far as changing my desktop resolution to 1024 x 768 since that is what the game is loading in by default with no luck. The UAC is also off. I refuse to even run windows with that **** on. I chose to reset the video settings in the launchers options (just in case, even though I never set any video settings) and still no go. The actual user preferences file doesn't even have video stuff listed, just HTTP ****. Seemed a little barren to me since it's a preferences file. I tried deleting it and having the game recreate it, same thing. I've installed the high res and low res versions, tried running both with dx10 settings and without. This is the only game I've had issues with and I've been through quite a few MMO's the past few months. I've been a subscriber off and on since the games initial release. I even beta tested and pre-ordered this way back in the day. I would really love to get back into it but I cannot get this game to run at all. I'm about to give up and just take my money elsewhere but I figured I'd give the forums a shot before I just decide to never come back at all. I'm hoping someone here can save turbine a customer, but my patience is starting to run out. I've submitted a support ticket about this but have yet to hear anything.