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  1. #1
    Community Member
    Join Date
    Apr 2006
    Posts
    1

    Default Recruit-a-friend problems

    I recently returned to the game after quite a while of not playing. For some reason, my old forum account doesn't work (was called "Lewz Err" not LewzErr) and no matter how many times I go to account management and hit reset forum password, it doesn't work.

    When I go to the forums using the ingame widget (which is what I'm doing now), the first time, it didn't recognise that I had a forum account, so it prompted me to setup the one I'm posting with now.

    The only problem is, I can ONLY use it in-game - the login credentials I setup for the new account don't work in a normal browser.

    Since I can't find ANYwhere in the ingame myddo where I can use the recruit-a-friend option, and it won't let me log in to use the recruit-a-friend site I have the URL to, I can't recruit the friend who I'm trying to convince to play DDO with me.

    These problems aren't helping me convince him, either

    Please help!

  2. #2
    Customer Service Representative Victorie's Avatar
    Join Date
    Aug 2008
    Posts
    154

    Default

    Please send an inquiry to our Forums team, using the link in my signature. They can look into this for you.
    DDO Support Page & Knowledge Base
    To request support from a Customer Service Agent, simply click on "Submit a Ticket"
    English Account/Store Support is available Monday through Friday from 2:00 pm to 6:00 pm (GMT -5). 855-WBGAMES (855-924-2637)

    Contact us on Twitter @DDOUnlimited

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