Results 1 to 2 of 2

Thread: prepaid cards

  1. #1
    Community Member Elof_X's Avatar
    Join Date
    Sep 2009
    Posts
    0

    Default prepaid cards

    Hello there! An old guildmate of mine (I do not know this person IRL) bought me a greendot.com prepaid card with enough money to purchase one month of VIP. He gave me the prepaid card number, expiration date, CCV, etc. to use, but I do not physically have anything. However, greendot requires me to provide all sorts of personal information to register the card and I do not wish to do this. I do not plan on ever using the card again and want nothing to do with this company. I have been told that if I contact turbine and just give them the card information, they can register the card themselves and credit my DDO account with the monetary amount or attribute me my purchase. Is this true?

  2. #2
    Customer Service Representative Victorie's Avatar
    Join Date
    Aug 2008
    Posts
    154

    Default

    You can find more information about manually adding the card here.

    If you don't want to add the card, you can simply call the number in my signature, and ask to do a single payment with a pre-paid, non-reloadable card. The Account Management department will be happy to help.
    DDO Support Page & Knowledge Base
    To request support from a Customer Service Agent, simply click on "Submit a Ticket"
    English Account/Store Support is available Monday through Friday from 2:00 pm to 6:00 pm (GMT -5). 855-WBGAMES (855-924-2637)

    Contact us on Twitter @DDOUnlimited

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

This form's session has expired. You need to reload the page.

Reload