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Thread: Forum Problem

  1. #1
    Community Member Psychoticfrog's Avatar
    Join Date
    Apr 2010
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    0

    Default Forum Problem

    My husband has an account just like me. Signed up the same way. He can't access the forums though. He goes to the turbine site and it tells him his forum logon, and he changes his password so that he knows what it is. Then he goes to log on to the forums and it says something about not being able to validate his info.

    Any fix to this?

    (I can't find anywhere else to post this. My apologies.)

  2. #2
    Customer Service Representative Victorie's Avatar
    Join Date
    Aug 2008
    Posts
    154

    Default

    Please have him submit a help request to the Forums team via the link in my signature.
    DDO Support Page & Knowledge Base
    To request support from a Customer Service Agent, simply click on "Submit a Ticket"
    English Account/Store Support is available Monday through Friday from 2:00 pm to 6:00 pm (GMT -5). 855-WBGAMES (855-924-2637)

    Contact us on Twitter @DDOUnlimited

  3. #3
    Community Member Psychoticfrog's Avatar
    Join Date
    Apr 2010
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    0

    Default

    Much appreciated.

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