problem started today. yesterday ran fine.
here is the launcher log:
Launcher execution begins: 6/9/2010 9:00:34 AM 6/9/2010 9:00:34 AM
Command line: "C:\Program Files\Turbine\DDO Unlimited\TurbineLauncher.exe" -invoker 6/9/2010 9:00:34 AM
Administrator: False 6/9/2010 9:00:34 AM
UAC enabled: True 6/9/2010 9:00:34 AM
Mutex Created: "C:_Program Files_Turbine_DDO Unlimited_TurbineLauncher.exe" 6/9/2010 9:00:34 AM
NHN: Initializing NHN authentication 6/9/2010 9:00:34 AM
Read user settings file. 6/9/2010 9:00:34 AM
Installed resources: 6/9/2010 9:00:34 AM
en en English "Select a Language" 6/9/2010 9:00:34 AM
6/9/2010 9:00:34 AM
Target culture: "en-US" 6/9/2010 9:00:34 AM
Looking for resources in "en-US" 6/9/2010 9:00:34 AM
Looking for resources in "en-GB" 6/9/2010 9:00:34 AM
Looking for resources in "en" 6/9/2010 9:00:34 AM
Final resource culture: "en" 6/9/2010 9:00:34 AM
6/9/2010 9:00:34 AM
Resources library: 6/9/2010 9:00:34 AM
FileName: C:\Program Files\Turbine\DDO Unlimited\en\TurbineLauncher.resources.dll 6/9/2010 9:00:34 AM
FileVersion: 1.16.3685.23395 6/9/2010 9:00:34 AM
AssemblyVersion: 1.16.3685.23395 6/9/2010 9:00:34 AM
BuildTime: 2/2/2010 12:59:50 PM Central Standard Time 6/9/2010 9:00:34 AM
6/9/2010 9:00:34 AM
ConfigurationSettings.AppSettings: 6/9/2010 9:00:34 AM
Launcher.DataCenterService.GLS=http://gls.ddo.com/GLS.DataCenterServer/Service.asmx 6/9/2010 9:00:34 AM
DataCenter.GameName=DDO 6/9/2010 9:00:34 AM
DataCenter.DefaultCenter=DDO 6/9/2010 9:00:34 AM
Product.DocumentFolder=Dungeons and Dragons Online 6/9/2010 9:00:34 AM
Launcher.DocumentFolder=Launcher 6/9/2010 9:00:34 AM
6/9/2010 9:00:34 AM
Enter LoadPrivateFonts 6/9/2010 9:00:34 AM
FontFamily "Village" loaded. 6/9/2010 9:00:34 AM
Exit LoadPrivateFonts 6/9/2010 9:00:34 AM
Trying to load splash screen from the local directory... 6/9/2010 9:00:34 AM
No local splash screen image found. 6/9/2010 9:00:34 AM
6/9/2010 9:00:34 AM
--------------------------------------------------------------------------------------------------- 6/9/2010 9:00:34 AM
System Information 6/9/2010 9:00:34 AM
--------------------------------------------------------------------------------------------------- 6/9/2010 9:00:34 AM
Operating System: Microsoft® Windows Vista™ Home Basic (6.0.6002, Build 6002) Service Pack 2 6/9/2010 9:00:35 AM
Language: English (United States) 6/9/2010 9:00:35 AM
System Manufacturer: Compaq-Presario 6/9/2010 9:00:35 AM
System Model: KT381AA-ABA SR5502FH 6/9/2010 9:00:35 AM
BIOS: Phoenix - AwardBIOS v6.00PG 6/9/2010 9:00:35 AM
Processor: GenuineIntel x64 Family 6 Model 22 Stepping 1 (2GHz) 6/9/2010 9:00:35 AM
Memory: 2036MB RAM 6/9/2010 9:00:35 AM
Page File: 127MB used, 2209MB available 6/9/2010 9:00:35 AM
Cipher strength: Min=40-bit, Max=128-bit 6/9/2010 9:00:35 AM
.NET CLR version: 1.1.4322.2032 (Service Pack 1 on Windows XP SP2) 6/9/2010 9:00:35 AM
Default Proxy Address: 6/9/2010 9:00:35 AM
BypassProxyOnLocal: False 6/9/2010 9:00:35 AM
BypassList: 6/9/2010 9:00:35 AM
--------------------------------------------------------------------------------------------------- 6/9/2010 9:00:35 AM
6/9/2010 9:00:35 AM
Initialization status: "Logging module version data" 6/9/2010 9:00:35 AM
6/9/2010 9:00:35 AM
Assemblies: 6/9/2010 9:00:35 AM
ModuleName: TurbineLauncher.exe 6/9/2010 9:00:35 AM
FileName: C:\Program Files\Turbine\DDO Unlimited\TurbineLauncher.exe 6/9/2010 9:00:35 AM
Comments: (RELEASE) Launches Turbine MMORPGs. 6/9/2010 9:00:35 AM
FileVersion: 1.16.0.0 6/9/2010 9:00:35 AM
AssemblyVersion: 1.16.3685.23413 6/9/2010 9:00:35 AM
BuildTime: 2/2/2010 1:00:26 PM Central Standard Time 6/9/2010 9:00:35 AM
6/9/2010 9:00:35 AM
FileName: C:\Program Files\Turbine\DDO Unlimited\ControlLibrary.dll 6/9/2010 9:00:35 AM
Comments: (RELEASE) New versions of controls which properly support background images and colors. 6/9/2010 9:00:35 AM
FileVersion: 1.16.0.0 6/9/2010 9:00:35 AM
AssemblyVersion: 1.16.3685.23375 6/9/2010 9:00:35 AM
BuildTime: 2/2/2010 12:59:10 PM Central Standard Time 6/9/2010 9:00:35 AM
6/9/2010 9:00:35 AM
Libraries: 6/9/2010 9:00:35 AM
FileName: C:\Program Files\Turbine\DDO Unlimited\AxInterop.SHDocVw.dll 6/9/2010 9:00:35 AM
FileVersion: 1.1.0.0 6/9/2010 9:00:35 AM
6/9/2010 9:00:35 AM
FileName: C:\Program Files\Turbine\DDO Unlimited\Interop.PatchWrapper.dll 6/9/2010 9:00:35 AM
FileVersion: 2.1.0.0 6/9/2010 9:00:35 AM
6/9/2010 9:00:35 AM
FileName: C:\Program Files\Turbine\DDO Unlimited\Interop.SHDocVw.dll 6/9/2010 9:00:35 AM
FileVersion: 1.1.0.0 6/9/2010 9:00:35 AM
6/9/2010 9:00:35 AM
FileName: C:\Program Files\Turbine\DDO Unlimited\PatchClient.dll 6/9/2010 9:00:35 AM
FileVersion: 01,05,03,10006 6/9/2010 9:00:35 AM
6/9/2010 9:00:35 AM
FileName: C:\Program Files\Turbine\DDO Unlimited\PatchWrapper2.dll 6/9/2010 9:00:35 AM
FileVersion: 2, 0, 0, 1 6/9/2010 9:00:35 AM
6/9/2010 9:00:35 AM
FileName: C:\Program Files\Turbine\DDO Unlimited\PatchWrapper2PS.dll 6/9/2010 9:00:35 AM
FileVersion: 2, 0, 0, 1 6/9/2010 9:00:35 AM
6/9/2010 9:00:35 AM
FileName: C:\Program Files\Turbine\DDO Unlimited\SelfPatch.dll 6/9/2010 9:00:35 AM
FileVersion: 01,05,02,08000 6/9/2010 9:00:35 AM
6/9/2010 9:00:35 AM
FileName: C:\Program Files\Turbine\DDO Unlimited\TTEPatchClient.dll 6/9/2010 9:00:35 AM
FileVersion: 1.7.5.3 6/9/2010 9:00:35 AM
6/9/2010 9:00:35 AM
FileName: C:\Program Files\Turbine\DDO Unlimited\zlib1T.dll 6/9/2010 9:00:35 AM
FileVersion: 1.2.3 6/9/2010 9:00:35 AM
6/9/2010 9:00:35 AM
FileName: C:\Windows\system32\schannel.dll 6/9/2010 9:00:35 AM
FileVersion: 6.0.6002.18051 (vistasp2_gdr.090615-0258) 6/9/2010 9:00:35 AM
6/9/2010 9:00:35 AM
6/9/2010 9:00:35 AM
Initialization status: "Registering update wrapper" 6/9/2010 9:00:35 AM
TurbineRegisterGDF.exe exit code: 0 6/9/2010 9:00:36 AM
Initialization status: "Constructing data center browser" 6/9/2010 9:00:36 AM
Initialization status: "Constructing alert service" 6/9/2010 9:00:36 AM
Initialization status: "Constructing configuration service" 6/9/2010 9:00:36 AM
Initialization status: "Constructing authentication service" 6/9/2010 9:00:36 AM
Initialization status: "Constructing update service" 6/9/2010 9:00:37 AM
Initialization status: "Constructing UI manager" 6/9/2010 9:00:37 AM
Initialization status: "Constructing phase engine" 6/9/2010 9:00:37 AM
autoPatchTimer interval: 14400000 6/9/2010 9:00:37 AM
Enter ProxySettings.Apply 6/9/2010 9:00:37 AM
Using ProxyAccess.PreConfig (Windows Internet Options proxy) 6/9/2010 9:00:37 AM
Leave ProxySettings.Apply 6/9/2010 9:00:37 AM
Initialization status: "Getting data centers" 6/9/2010 9:00:37 AM
Current Data Center: DDO 6/9/2010 9:00:37 AM
AuthServer: https://gls-auth.ddo.com/GLS.AuthServer/Service.asmx 6/9/2010 9:00:37 AM
6/9/2010 9:00:37 AM
World status servers: 6/9/2010 9:00:37 AM
Khyber @ http://gls.ddo.com/GLS.DataCenterSer...=74.201.106.47 6/9/2010 9:00:37 AM
Cannith @ http://gls.ddo.com/GLS.DataCenterSer...=74.201.106.11 6/9/2010 9:00:37 AM
Orien @ http://gls.ddo.com/GLS.DataCenterSer...=74.201.106.29 6/9/2010 9:00:37 AM
Sarlona @ http://gls.ddo.com/GLS.DataCenterSer...=74.201.106.50 6/9/2010 9:00:37 AM
Argonnessen @ http://gls.ddo.com/GLS.DataCenterSer...=74.201.106.20 6/9/2010 9:00:37 AM
Ghallanda @ http://gls.ddo.com/GLS.DataCenterSer...=74.201.106.32 6/9/2010 9:00:37 AM
Thelanis @ http://gls.ddo.com/GLS.DataCenterSer...=74.201.106.69 6/9/2010 9:00:37 AM
6/9/2010 9:00:37 AM
Initialization status: "Getting remote configuration" 6/9/2010 9:00:37 AM
GetLauncherConfig from: "http://gls.ddo.com/launcher/ddo/dndlauncher.server.config.xml" 6/9/2010 9:00:37 AM
Configuration.AppSettings: 6/9/2010 9:00:37 AM
LauncherConfig.DateTime=3/1/10 10:40 AM 6/9/2010 9:00:37 AM
LauncherConfig.RefreshFrequency=15 6/9/2010 9:00:37 AM
GameName=DDO 6/9/2010 9:00:37 AM
Patching.ProductCode=DDO 6/9/2010 9:00:37 AM
GameClient.Filename=dndclient.exe 6/9/2010 9:00:37 AM
GameClient.ArgTemplate=-a {0} -h {1} --glsticketdirect {2} --chatserver {3} --language {4} --rodat on --supporturl https://tss.turbine.com/TSSTrowser/trowser.aspx --gametype DDO --supportserviceurl https://tss.turbine.com/TSSTrowser/SubmitTicket.asmx --authserverurl https://gls.ddo.com/GLS.AuthServer/Service.asmx --glsticketlifetime 21600 6/9/2010 9:00:37 AM
GameClient.ResetGraphicsArg= --safe 6/9/2010 9:00:37 AM
GameClient.AlwaysPatchHighRes=true 6/9/2010 9:00:37 AM
GameClient.HighResPatchArg= --HighResOutOfDate 6/9/2010 9:00:37 AM
GameClient.RequiredVersion=0 6/9/2010 9:00:37 AM
GameClient.ForwardVersion=0 6/9/2010 9:00:37 AM
URL.UpdateDownload=http://downloads.turbine.com 6/9/2010 9:00:37 AM
Patch.UpdaterNameFormat={0}updater_{1}_{2}.exe 6/9/2010 9:00:37 AM
URL.Support=http://www.ddo.com/support/ 6/9/2010 9:00:37 AM
URL.Home=http://www.ddo.com 6/9/2010 9:00:37 AM
URL.Community=http://www.ddo.com 6/9/2010 9:00:37 AM
URL.Account=https://myaccount.turbine.com 6/9/2010 9:00:37 AM
URL.NewAccount=https://trial.turbine.com/ddo.php?utm_source=LAUNCHER 6/9/2010 9:00:37 AM
URL.ForgotPassword=https://myaccount.turbine.com/?page_id=29&billing[process]=13 6/9/2010 9:00:37 AM
URL.Account.Post=https://myaccount.turbine.com/?page_id=29 6/9/2010 9:00:37 AM
Format.Account.Login=form_user_name={0}&form_user_ pass={1}&siteuser[action]=login&user[action]=login&billing[process]=1&billing[action]=1 6/9/2010 9:00:37 AM
Format.Account.BuyNow=form_user_name={0}&form_user _pass={1}&siteuser[action]=login&billing[process]=17&billing[forms][subscriptionName]={2}&billing[scenario]=DDO_BUY_NOW_POPUP&billing[forms][productCode]=DDO&billing[forms][purchaseProductCode]=DDOBuy&billing[forms][purchasePlanCode]=DDO-F2PUp 6/9/2010 9:00:37 AM
Activate.Account.BuyNow=true 6/9/2010 9:00:37 AM
Threshold.Account.DaysLeft=35 6/9/2010 9:00:37 AM
Activate.Account.DaysLeft=true 6/9/2010 9:00:37 AM
LauncherConfig.SubscriptionRefreshFrequency=60 6/9/2010 9:00:37 AM
Subscription.FreeToPlay=true 6/9/2010 9:00:37 AM
URL.PrivacyPolicy=http://www.turbine.com/?page_id=59 6/9/2010 9:00:37 AM
URL.NewsFeed=http://www.ddo.com/index.php?option=com_bca-rss-syndicator&feed_id=1 6/9/2010 9:00:37 AM
URL.NewsStyleSheet=http://status.turbine.com/launcher/ddo/newsstylesheet.xslt 6/9/2010 9:00:37 AM
URL.AlertsStyleSheet=http://status.turbine.com/launcher/ddo/alertsstylesheet.xslt 6/9/2010 9:00:37 AM
URL.LogoButton1=http://www.turbine.com 6/9/2010 9:00:37 AM
URL.LogoButton2=http://www.wizards.com 6/9/2010 9:00:37 AM
URL.LogoButton3=http://www.hasbro.com 6/9/2010 9:00:37 AM
URL.LogoButton4=http://www.atari.com 6/9/2010 9:00:37 AM
WorldUpdateRate=1 6/9/2010 9:00:37 AM
PatchWindow=30 6/9/2010 9:00:37 AM
PatchConnectRetryInterval=1 6/9/2010 9:00:37 AM
DisablePatch=false 6/9/2010 9:00:37 AM
EmailAddress.Errors=LauncherErrors@turbine.com 6/9/2010 9:00:37 AM
TrialTokenList=StormreachGuest 6/9/2010 9:00:37 AM
URL.ExpiredTrial.Template=http://trial.ddo.com/purchase/?token={0} 6/9/2010 9:00:37 AM
Eula.en.FilePath=en\DDO Eula - Turbine.rtf 6/9/2010 9:00:37 AM
URL.DownloadFilesList=http://download.ddo.akamai.turbine.com/ddo/patch/splashscreen/DownloadFilesList.xml 6/9/2010 9:00:37 AM
URL.BannerSource=http://cdn.content.turbine.com/sites/ddolauncher/ddo_launcherad.png?x=20&y=78 6/9/2010 9:00:37 AM
URL.BannerTarget=http://www.ddo.com/news/1005-ddo-referral-program-now-open-for-business?utm_source=DDO_Launcher 6/9/2010 9:00:37 AM
WorldQueue.LoginQueue.URL=http://gls.ddo.com/GLS.AuthServer/LoginQueue.aspx 6/9/2010 9:00:37 AM
WorldQueue.TakeANumber.Parameters=command=TakeANum ber&subscription={0}&ticket={1}&ticket_type=GLS&qu eue_url={2} 6/9/2010 9:00:37 AM
WorldQueue.LeaveQueue.Parameters=command=LeaveQueu e&subscription={0}&context={1}&ticket_type=GLS&que ue_url={2} 6/9/2010 9:00:37 AM
WorldQueue.Threshold.WaitTimeMultiplier=1.00 6/9/2010 9:00:37 AM
WorldQueue.Threshold.Medium=300 6/9/2010 9:00:37 AM
WorldQueue.Threshold.Long=900 6/9/2010 9:00:37 AM
WorldQueue.PollTimer=15 6/9/2010 9:00:37 AM
6/9/2010 9:00:37 AM
autoPatchTimer.Enabled = True 6/9/2010 9:00:37 AM
Initialization status: "Getting alerts and news" 6/9/2010 9:00:37 AM
6/9/2010 9:00:37 AM
Initialization status: "Opening main form" 6/9/2010 9:00:37 AM
Trying to load main form background image from the local directory... 6/9/2010 9:00:39 AM
No main form background image found. Using default. 6/9/2010 9:00:39 AM
Transition to phase: UpdaterSelectControl 6/9/2010 9:00:42 AM
Update Option: Local Forward Version is newer than Remote ForwardVersion. 6/9/2010 9:00:42 AM
Transition to phase: PrereqInstallControl 6/9/2010 9:00:42 AM
"C:\Program Files\Turbine\DDO Unlimited\raw\en\logo\ddo_module_splash.jpg" found. Skipping DDO Splash Screen installation. 6/9/2010 9:00:43 AM
DDO Splash Screen was already installed. 6/9/2010 9:00:43 AM
"C:\Program Files\Turbine\DDO Unlimited\raw\en\logo\ddo_generic_teleport_screen_ 1.jpg" found. Skipping Loading Screen 1 installation. 6/9/2010 9:00:43 AM
Loading Screen 1 was already installed. 6/9/2010 9:00:43 AM
"C:\Program Files\Turbine\DDO Unlimited\raw\en\logo\ddo_generic_teleport_screen_ 2.jpg" found. Skipping Loading Screen 2 installation. 6/9/2010 9:00:43 AM
Loading Screen 2 was already installed. 6/9/2010 9:00:43 AM
"C:\Program Files\Turbine\DDO Unlimited\raw\en\logo\ddo_generic_teleport_screen_ 3.jpg" found. Skipping Loading Screen 3 installation. 6/9/2010 9:00:43 AM
Loading Screen 3 was already installed. 6/9/2010 9:00:43 AM
"C:\Program Files\Turbine\DDO Unlimited\raw\en\logo\ddo_generic_teleport_screen_ 4.jpg" found. Skipping Loading Screen 4 installation. 6/9/2010 9:00:43 AM
Loading Screen 4 was already installed. 6/9/2010 9:00:43 AM
"C:\Program Files\Turbine\DDO Unlimited\raw\en\logo\ddo_generic_teleport_screen_ 5.jpg" found. Skipping Loading Screen 5 installation. 6/9/2010 9:00:44 AM
Loading Screen 5 was already installed. 6/9/2010 9:00:44 AM
"C:\Program Files\Turbine\DDO Unlimited\raw\en\logo\ddo_generic_teleport_screen_ 6.jpg" found. Skipping Loading Screen 6 installation. 6/9/2010 9:00:44 AM
Loading Screen 6 was already installed. 6/9/2010 9:00:44 AM
"C:\Program Files\Turbine\DDO Unlimited\raw\en\logo\ddo_generic_teleport_screen_ 7.jpg" found. Skipping Loading Screen 7 installation. 6/9/2010 9:00:44 AM
Loading Screen 7 was already installed. 6/9/2010 9:00:44 AM
"C:\Program Files\Turbine\DDO Unlimited\raw\en\logo\ddo_generic_teleport_screen_ 8.jpg" found. Skipping Loading Screen 8 installation. 6/9/2010 9:00:44 AM
Loading Screen 8 was already installed. 6/9/2010 9:00:44 AM
"C:\Program Files\Turbine\DDO Unlimited\raw\en\logo\ddo_generic_teleport_screen_ 9.jpg" found. Skipping Loading Screen 9 installation. 6/9/2010 9:00:44 AM
Loading Screen 9 was already installed. 6/9/2010 9:00:44 AM
"C:\Program Files\Turbine\DDO Unlimited\raw\en\logo\ddo_generic_teleport_screen_ 10.jpg" found. Skipping Loading Screen 10 installation. 6/9/2010 9:00:44 AM
Loading Screen 10 was already installed. 6/9/2010 9:00:44 AM
Transition to phase: PatchStatusControl 6/9/2010 9:00:44 AM
PrereqInstall Phase: Continue 6/9/2010 9:00:44 AM