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  1. #1
    Founder
    Join Date
    Feb 2006
    Posts
    0

    Default Mac using Bootcamp - Microphone Problem

    I am using a Mac (one of the new ones) it runs the game great, except the mac has a built-in microphone and it does not seem to work right.

    I press the "press to talk" key (f) and the bar showing that I am speaking lights up, but the sound volume is extremely low. I tried yelling and someone said that they could barely hear me.

    I tried messing with the sliders in Audio Options (not at game so I don't remember what they are named) nothing seems to change.

    Any Fix?
    Alice laughed: There's no use trying, one can't believe impossible things.
    I daresay you haven't had much practice, said the Queen. Why, sometimes I've believed as many as six impossible things before breakfast.
    Alice in Wonderland

  2. #2
    Customer Service Representative Mirthgar's Avatar
    Join Date
    Mar 2008
    Posts
    87

    Default

    Since it's mac I'm going to be somewhat limited in helping but try going into the "My Documents" or "Documents" > "Dungeons and Dragons Online' folder and look for 'userpreferences.ini'.

    Open it up and in the section for [Voice] try using these settings:

    NetworkLatencyThresh=100
    MicVolume=1.00
    MicCaptureThreshold=0.25
    VoiceVolume=1.00

    Exit out of the prefs file (choose yes when it asks to save changes) and reopen the game. What you want to do then is log into a character so your in the game world (only time the voice chat options show up) and go into Options > Audio and scroll all the way down to the voice section. Make sure the Voice Capture/Voice Playback options are on the right selections.

    You might want to also take a run through the voice chat faq here.

    NOTE: The Customer Support forums are best for Player-to-Player help, for more direct and official support, please submit a ticket to the appropriate team via the form here.

    After contacting support, log into your email webpage to add noreply@turbine.com and accountsupport@turbine.com to their "safe senders" list and your contacts list/address book. Be sure to check Spam/Junk Mail folders as well since most email providers do not let external email programs or cell phones download mail flagged this way.

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