Well I activated my card game pass on acc, make a couple of days and so far the vip not activated, and the page to send the ticket is only open until the middle .... then I came here in the forum hoping to get help. . because I read that after 24 hours if the VIP is not enabled, should contact, however I'm not able to send the ticket then came here ...
I thank you;
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Thread: Game Pass Card
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06-03-2010, 02:44 PM #1Community Member
- Join Date
- Jun 2010
- Posts
- 1
Game Pass Card
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06-07-2010, 02:03 PM #2Customer Service Representative
- Join Date
- Aug 2008
- Posts
- 154
I am sorry, but we can't help with account specific issues on the forums. You'll need to submit a ticket using the form linked in my signature. If you have issues with the website using IE 6,7 (or 8 in Compatiblity Mode) or Firefox 2 or higher, please keep reloading the site. It should work eventually.
DDO Support Page & Knowledge Base
To request support from a Customer Service Agent, simply click on "Submit a Ticket"
English Account/Store Support is available Monday through Friday from 2:00 pm to 6:00 pm (GMT -5). 855-WBGAMES (855-924-2637)
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