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  1. #1
    Community Member
    Join Date
    Dec 2009
    Posts
    1,335

    Default Premium to free downgrade problem returned?

    As usual after server problems I seem to have had my account reverted from premium to free once again. I thought this problem had been identified and fixed after the last two occurrences!

  2. #2
    Community Member Arintal's Avatar
    Join Date
    May 2010
    Posts
    20

    Default

    well it downgraded me to free and dont listp points i had.

  3. #3
    Community Member Rakelilly's Avatar
    Join Date
    May 2010
    Posts
    28

    Default Same here

    I'm also having this problem.... I've spent a good chunk of change in the Store over the last month, and now I'm getting an error about how I have too many characters and not enough slots (2/4).

    Ruh?

  4. #4
    Community Member
    Join Date
    Feb 2010
    Posts
    0

    Default

    Same problem for me as well (again) this is starting to get real Old real fast

  5. #5
    Community Member zeraphel's Avatar
    Join Date
    Nov 2009
    Posts
    0

    Default

    just happen to me, this is the first time, and i have purchased all races & classes and some character slots via DDO store, but now it says "free account" and its asking me to choose wich chars i want to unlock :S

    how do you correct this problem?

    ty

  6. #6
    Community Member lapital's Avatar
    Join Date
    Oct 2009
    Posts
    6

    Default

    Having the same problem here...

    Just noticed this message posted up though:

    "Update: 7:45 PM
    All systems are now available. If your Premium account is still showing as Free, please log out and back in. Thanks for your patience and have a great evening in the game!

    Update: 6:00 PM: The login issues have been resolved and players should be able to log in without a problem. Some Premium players may find they have been downgraded to free status, but this will be temporary. "
    Last edited by lapital; 05-27-2010 at 12:39 AM.

  7. #7
    Community Member
    Join Date
    Sep 2009
    Posts
    0

    Default relog insnt working

    tried to relog atleast 10 times. still showing as a free accout

  8. #8
    Community Member
    Join Date
    Nov 2009
    Posts
    6

    Default

    I have this problem to for the past few days. I saw a announcement about it so I thought it will just get fixed soon but it's still not fixed.

    I also cleaned out old characters that I don't play anymore so that there is just my main and today when I tried to make a new character it has "Unknown!" underneath the name and I can't enter the game with it.

    Not sure if there is a newer post or something if someone can help me..

    Thanks

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