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  1. #1
    Community Member
    Join Date
    May 2010
    Posts
    1

    Angry Problem Starting Up Game

    I waited 3 hours for the game to download, played it, turned my computer off, played it again the next day, and when I tried to play it yesterday and today and the following problems occured.

    When I clicked the DnDLauncher shortcut a message box popped up saying "Could not find TurbineInvoker.exe"
    So I went to C:/Program files/Turbine/DDO/TurbineInvoker.exe
    There are three different TurbineInvoker.exe files, I tried them all, I even tried DnDLauncher from there. On every TurbineInvoker.exe I clicked a message box popped up asking what I want to run it in. None of the selections worked.

    I am not going to uninstall and re-install this game and waste 3 hours just so this problem happens again. I have a few friends that want to know if it's worth downloading, I'm going to tell them not to download it if this problem can't be fixed. I will quit if a solution isn't provided for this problem within a week.

    Searching the web I find people are having similar problems with DDO, and their problem is yet to be fixed.

    Turbine staff, Help!

  2. #2

    Default

    *reads ops post* Translation: It's broke, fix it!

    Per the statement near the top: "Get help from other players here".

    We the players, nor Turbine staff can offer you any help unless you actually tell us what your system specs are, software and at times hardware.

  3. #3
    Customer Service Representative Victorie's Avatar
    Join Date
    Aug 2008
    Posts
    154

    Default

    Moved post to Tech Support forum, as this is not an Account related issue.

    If you would like to contact our Tech support department, please click the Tech link in my signature. There is a link to a form on that page that asks important questions about your system, and then allows you to detail your issue.
    DDO Support Page & Knowledge Base
    To request support from a Customer Service Agent, simply click on "Submit a Ticket"
    English Account/Store Support is available Monday through Friday from 2:00 pm to 6:00 pm (GMT -5). 855-WBGAMES (855-924-2637)

    Contact us on Twitter @DDOUnlimited

  4. #4
    Community Member
    Join Date
    May 2010
    Posts
    3

    Default

    I have the same problem with mine, and obviously looked through tech support prior to consulting the forums and didn't find anything unique to my problems. Giving that link is just about as helpful as asking us to "google" the problem. Do you have anything that might be relevant to that particular problem, rather than just problems in general?

  5. #5

    Default

    Op, apparently Arcaneabsinthe was not going to be kind and come back to share his solution with you. No clue if this will help.

    http://forums.ddo.com/showpost.php?p...19&postcount=2

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