Voice Chat deactivates upon 4th person in party entering

[zerozen]

Lately I have been encountering a problem where the voice chat and game sounds work fine until the 4th person enters the chat. Game audio continues, but the voice seems to shut off even though all services are activated. For the most part the party can still hear me talking, but I cannot hear the party chat at all, and even the names stop lighting up to show voice activation.

I am using a logitech headset (brand new) and can speak and hear fine until the 4th person joins voice chat, after that all voice stop playing to me, while game sounds continue and recording continues. This is particularly vexing issue, but I did not find any other support articles like it on the forums.


This is a trimmed down dxdiag for the system.

Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.100216-1514)
Language: English (Regional Setting: English)
System Manufacturer: Dell Inc. 
System Model: Dell DM051 
BIOS: Phoenix ROM BIOS PLUS Version 1.10 A07
Processor: Intel(R) Pentium(R) 4 CPU 3.00GHz (2 CPUs)
Memory: 1022MB RAM
Page File: 286MB used, 2173MB available
Windows Dir: C:\WINDOWXP
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.5512 32bit Unicode
 
------------
DxDiag Notes
------------
DirectX Files Tab: No problems found.
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.
 
-------------
Sound Devices
-------------
Description: SigmaTel Audio
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_8384&DEV_7680&SUBSYS_102801AB&REV_1032
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: sthda.sys
Driver Version: 5.10.4823.0000 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 11/16/2005 15:36:00, 1047816 bytes
Other Files: 
Driver Provider: SigmaTel
HW Accel Level: Full
Cap Flags: 0xB5B
Min/Max Sample Rate: 44100, 192000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: Not run
 
Description: Modem #0 Line Playback (emulated)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: 
Manufacturer ID: 1
Product ID: 81
Type: Emulated
Driver Name: 
Driver Version: 
Driver Attributes: 
WHQL Logo'd: 
Date and Size: 
Other Files: 
Driver Provider: 
HW Accel Level: Full
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: Not run
 
---------------------
Sound Capture Devices
---------------------
Description: SigmaTel Audio
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: sthda.sys
Driver Version: 5.10.4823.0000 (English)
Driver Attributes: Final Retail
Date and Size: 11/16/2005 15:36:00, 1047816 bytes
Cap Flags: 0x41
Format Flags: 0xCC0
 
Description: Modem #0 Line Record (emulated)
Default Sound Capture: No
Default Voice Capture: No
Driver Name: 
Driver Version: 
Driver Attributes: 
Date and Size: 
Cap Flags: 0x20
Format Flags: 0x0
 
-----------
DirectMusic
-----------
DLS Path: C:\WINDOWXP\SYSTEM32\drivers\GM.DLS
DLS Version: 1.00.0016.0002
Acceleration: n/a
Ports: Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port
SigmaTel Audio, Software (Kernel Mode), Output, DLS, Internal
Microsoft MIDI Mapper [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
Microsoft GS Wavetable SW Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
Registry: OK
Test Result: Not run

[Mirthgar]

Sound Devices
-------------
Description: SigmaTel Audio
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_8384&DEV_7680&SUBSYS_102801AB&REV_1032
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: sthda.sys
Driver Version: 5.10.4823.0000 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 11/16/2005

I'd look first into updating those drivers, they're approaching five years old. Also go into your "My Documents" > "Dungeons and Dragons Online" folder and look for and open the userpreferences.ini file.

In there under the [Voice] section try these settings:

NetworkLatencyThresh=100
MicVolume=1.00
MicCaptureThreshold=0.25
VoiceVolume=1.00

Exit out of the file and choose yes when it asks you to save changes.