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  1. #1
    Community Member
    Join Date
    Mar 2010
    Posts
    2

    Question MyDDO- my characters aren't shown?

    Hi!
    Apologies if this has been posted elsewhere, however I have been trying to participate in the lotteries (good idea btw!), but MyDDO does not list my characters!
    I play mainly on Khyber, but a character which I'm not even certain is mine is the only one listed. Have I missed something? Is there something I need to do to update?

    Im confused!

  2. #2
    Customer Service Representative Victorie's Avatar
    Join Date
    Aug 2008
    Posts
    154

    Default

    My.DDO is in Beta. Some characters take a while to update, some don't seem to. I am sorry, but since the site is in Beta, we're not able to force updates.

    However, if you have questions about the site, or the lotteries, you can email the Forums team via the link in my signature.
    DDO Support Page & Knowledge Base
    To request support from a Customer Service Agent, simply click on "Submit a Ticket"
    English Account/Store Support is available Monday through Friday from 2:00 pm to 6:00 pm (GMT -5). 855-WBGAMES (855-924-2637)

    Contact us on Twitter @DDOUnlimited

  3. #3
    Founder & Hero
    2016 DDO Players Council
    Uska's Avatar
    Join Date
    Jan 2006
    Posts
    0

    Default

    I think characters are listed anon by default so they wont show up that way but you can either go and make your characters public or you can go to my characters and select them one at a time and do the lottery that way.


    Beware the Sleepeater

  4. #4
    Community Member Khalfani's Avatar
    Join Date
    Mar 2010
    Posts
    4

    Default

    I have the same problem. I think MyDDO should hold off on Lotteries until they fix this issue. I want my characters on my account.

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