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  1. #1
    Community Member
    Join Date
    Apr 2010
    Posts
    1

    Default Problems installing

    i just got my new comp its 64bit windows vista my old comp was xp and it ran and dl fast but on this one when i get done installing it says i need to rstart my comp for settings to take effect so i do that when everything comes up i dont see no icon or indication its installed on my comp ive tried the dl three times it dont wanna work

  2. #2
    Customer Service Representative Mirthgar's Avatar
    Join Date
    Mar 2008
    Posts
    87

    Default

    On Vista/Win7 the game should be launched from the icon in "Games".

    NOTE: The Customer Support forums are best for Player-to-Player help, for more direct and official support, please submit a ticket to the appropriate team via the form here.

    After contacting support, log into your email webpage to add noreply@turbine.com and accountsupport@turbine.com to their "safe senders" list and your contacts list/address book. Be sure to check Spam/Junk Mail folders as well since most email providers do not let external email programs or cell phones download mail flagged this way.

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