I was thinking about this topic a while back. I like the mechanics they have in place to hamper the grind. Nothing says stop doing this over and over like getting nothing out of it.
Given that there is a less than 1% chance to get anything you want, thousands of players flock to the quests that offer their loot.
Does having a pair of scims (or kopeshes, or whatever) really make or break the gameplay experience for me? It shouldn't, but it unfortunately does.
In order to TR you need to get epic tokens to trade in for a heart. Then you can take it and get your TR on. The problem here is that epic quests are not very easy for someone without the best gear in the game.
If you want to get the heart from the Store, you have to pay cash or earn points to buy it. Soo many points, you could start from level 1 and play to 20 and not earn enough points to buy the heart on sale.
I understand the grind very well. Do I have to participate? If I want to evolve my characters, yes. If I want to sit at 20th lvl on my first life, no.
What I do like though is all the quests they are adding. Yeah, even low level ones. Because when I do TR, having all those fresh quests to do at low level will be nice and help take some of the grind factor out of it.
Though, in my professional opinion, I do think loot needs to come down differently to help prevent grinding.
They can easilly add a ++ to the loot that is less than 1% on the tables. This can be tied to the decay timer for chest ransacking. What this would cause is during the 20 times you repeat that chest grab, the chances of each ++ loot will increase, making it liklier that it will appear in your table. If the incriment is .001%, it will yield .020% on the last roll before ransacking. If the incriment is .01%, it would add .2% increase in possible on the last chance. If we are dealing with whole numbers, then it would be 1%, giving the big, huge 20% chance bonus to drop on the last pull.
Or, there is another option.
They can make you have loot choices. They can take most chests and offer a selection of loot. Much like von6 and Invaders rewards. You get a choice for one item, or two in my mind for Greensteel comps. I mentioned this in a lag reduction thread IIRC. This would alter what loot you get to your taste. Programatically, more to do. But it would allow the players to have less of a grind and feel more reward from the work in the quest.