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Thread: Thanks Turbine!

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  1. #1
    Community Member elfforce1's Avatar
    Join Date
    Jan 2010
    Posts
    79

    Default Thanks Turbine!

    I missed the PAX promo because of turbine's $1 pending fee on my giftcard, thankfully I filed a ticket during the last few hours of the promo and was able to get 6900 turbine points today thanks to the turbine support staff or whoever responds to the ticket emails. Anyways thanks for the help turbine, I really appreciate it.

  2. #2
    Community Member Wickednisse's Avatar
    Join Date
    Mar 2010
    Posts
    26

    Wink

    It's nice to see these posts thanking the staff, their job is often times thankless and more 'hate' than 'good job'.

    +1

  3. #3
    Customer Service Representative Victorie's Avatar
    Join Date
    Aug 2008
    Posts
    154

    Default

    On behalf of the Account Management and Support teams:

    You're welcome.

    Thank you for the feedback, I'm passing it along to the appropriate departments.
    DDO Support Page & Knowledge Base
    To request support from a Customer Service Agent, simply click on "Submit a Ticket"
    English Account/Store Support is available Monday through Friday from 2:00 pm to 6:00 pm (GMT -5). 855-WBGAMES (855-924-2637)

    Contact us on Twitter @DDOUnlimited

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