I am a hongkong player,
when I adding my card on , it shows up error 140003
when I use paypal to buy point, it show up unauthorize region
when I use paypal with proxy, also error
so how can i buy any point on the game?
Please help and thank you.
I am a hongkong player,
when I adding my card on , it shows up error 140003
when I use paypal to buy point, it show up unauthorize region
when I use paypal with proxy, also error
so how can i buy any point on the game?
Please help and thank you.
Please see this sticky for more information. You'll likely have to call or fax your card details. If you PM me, I can provide the fax information.
DDO Support Page & Knowledge Base
To request support from a Customer Service Agent, simply click on "Submit a Ticket"
English Account/Store Support is available Monday through Friday from 2:00 pm to 6:00 pm (GMT -5). 855-WBGAMES (855-924-2637)
Contact us on Twitter @DDOUnlimited
I already sent the fax for 2 days but still not got any update one my credit card info.
Please help
I'm sorry, but I can't assist on the forums. If you haven't heard back, they probably didn't get the fax. I'd recommend submitting a help request via the link below, or responding to the email if you already heard back from them.
DDO Support Page & Knowledge Base
To request support from a Customer Service Agent, simply click on "Submit a Ticket"
English Account/Store Support is available Monday through Friday from 2:00 pm to 6:00 pm (GMT -5). 855-WBGAMES (855-924-2637)
Contact us on Twitter @DDOUnlimited
so i need to wait till after holiday to call Account Management Phone Support?