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  1. #1
    Community Member alcosebahair's Avatar
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    Jan 2010
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    Default i need help please:) please turbine i need help:)

    please help me on how to give my friend a vip status from my card? is it possible?

  2. #2
    Customer Service Representative Victorie's Avatar
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    Aug 2008
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    As noted in this sticky, we can't assist with account specific issues via the forums.

    However, I can tell you that whatever credit card is on file on an account is the one that is used for subscription fees. That card can also be used to purchase points.

    Please note that the name on the card denotes ownership of the account. You may want to get your girlfriend a pre-paid card with her name on it. For more information about pre-paid cards, please see this sticky.


    DDO Support Page & Knowledge Base
    To request support from a Customer Service Agent, simply click on "Submit a Ticket"
    English Account/Store Support is available Monday through Friday from 2:00 pm to 6:00 pm (GMT -5). 855-WBGAMES (855-924-2637)

    Contact us on Twitter @DDOUnlimited

  3. #3
    Community Member alcosebahair's Avatar
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    Jan 2010
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    thanks we just had our vip upgrade thanks a lot ms victorie! by the way., may i ask is there normally a delay with the free 500 tp given whenever we subscribe? both of us stil havent had ours yet but i can wait patiently anyway, thanks a lot! wheeeeeeeee.. game time thanks) and oh by the way, isnt fvs free too for vip? i cant seem to create one hehe thanks a lot
    Last edited by alcosebahair; 04-01-2010 at 11:21 AM.

  4. #4
    Customer Service Representative Victorie's Avatar
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    Aug 2008
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    154

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    So glad to know you're all set. Welcome to DDO!

    VIP points are granted within 24-48 hours of the payment successfully processing. If you upgraded today, you should see the points tomorrow or the day after.

    All of the classes and races can be played for free with VIP. However, the Drow and Favored Soul have to be unlocked on each server using favor points. (Or you can chose to purchase them.)


    DDO Support Page & Knowledge Base
    To request support from a Customer Service Agent, simply click on "Submit a Ticket"
    English Account/Store Support is available Monday through Friday from 2:00 pm to 6:00 pm (GMT -5). 855-WBGAMES (855-924-2637)

    Contact us on Twitter @DDOUnlimited

  5. #5
    Community Member alcosebahair's Avatar
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    Jan 2010
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    i see yey! thanks ms victorie! thanks turbine! got my tp today yep! im all set to play thaks again for the help and info i think this thread is closed thanks a lot

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