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  1. #1
    Community Member
    Join Date
    Feb 2010
    Posts
    2

    Post Hey, I wanna downgrade Vip to Free But need help :/

    Hey ;


    I am Vip member since 2 months but last month i wanna downgrade my account and i logged at My account @ turbine then click DUNGEONS & DRAGONS ONLINE™ Subscriptions under Cancel etc. but since a month wrote Pending Cancellation ... But this month when i look my card extra i saw 19$ again.
    Some1 help me please for Downgrade.
    Thx ..

  2. #2
    Customer Service Representative Victorie's Avatar
    Join Date
    Aug 2008
    Posts
    154

    Default

    I'm sorry, but we can't assist with account specific inquiries, as noted in this sticky. Please call or email the Account Management department for assistance.
    DDO Support Page & Knowledge Base
    To request support from a Customer Service Agent, simply click on "Submit a Ticket"
    English Account/Store Support is available Monday through Friday from 2:00 pm to 6:00 pm (GMT -5). 855-WBGAMES (855-924-2637)

    Contact us on Twitter @DDOUnlimited

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