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  1. #1
    Community Member
    Join Date
    Mar 2010
    Posts
    38

    Default I can not pay a card the VISA. Ukraine is absent in the list of the countries

    I can not pay card VISA. I live in Ukraine. Ukraine is absent in the list of the countries at choice PAYMENT METHOD. Other way of payment the VIP and Points is absent.

    Three times wrote in Account Management Assistance. There is no answer more weeks.

    Help, pls.
    Last edited by oneman2010; 03-30-2010 at 12:46 PM.

  2. #2
    Customer Service Representative Victorie's Avatar
    Join Date
    Aug 2008
    Posts
    154

    Default

    Please be sure that you are either posting in a thread that is relevant, or opening a new thread.

    We cannot assist with account specific issues via the forums, as noted here.

    All of our departments are very busy this week, expecially the Account Management department. Between all the PAX specials, and PAX East itself, we've got a lot of emails to go through. We're working through them as fast as we can in the order they were received.

    You may also try reviewing the information in this sticky in the meantime.
    DDO Support Page & Knowledge Base
    To request support from a Customer Service Agent, simply click on "Submit a Ticket"
    English Account/Store Support is available Monday through Friday from 2:00 pm to 6:00 pm (GMT -5). 855-WBGAMES (855-924-2637)

    Contact us on Twitter @DDOUnlimited

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