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Thread: error 80001

  1. #1
    Community Member
    Join Date
    Mar 2010
    Posts
    3

    Default error 80001

    When I try to log in i get the message that the ssl certificate has expired. and to check my system clock. I did and its fine. so what do i do?

  2. #2
    Community Member
    Join Date
    Mar 2010
    Posts
    3

    Default

    anyone?

  3. #3
    Community Member
    Join Date
    Mar 2010
    Posts
    3

    Default

    so no one can help me at all???

  4. #4
    Customer Service Representative Mirthgar's Avatar
    Join Date
    Mar 2008
    Posts
    87

    Default

    That one comes up if your systems date, year, time or timezone settings are misconfigured. You can adjust them manually by double clicking the Windows clock in the "system tray" (bottom right corner of the Windows Desktop)

    NOTE: The Customer Support forums are best for Player-to-Player help, for more direct and official support, please submit a ticket to the appropriate team via the form here.

    After contacting support, log into your email webpage to add noreply@turbine.com and accountsupport@turbine.com to their "safe senders" list and your contacts list/address book. Be sure to check Spam/Junk Mail folders as well since most email providers do not let external email programs or cell phones download mail flagged this way.

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