After login error

[Juleulven]

hi All

I've played DDO for a long time (European player) and been on cannith since september last year and have never had ANY trouble before...

Now all of a sudden i can't start the game to my great frustration. by suddenly I mean within 8 hours.
so 8 hours ago (earlier today) I could start the game without trouble.

Now (evening) when i start i get the "login" picture, entering credentials.
I get the "server selection" (preselected cannith)
I get the windows where image are supposed to load.

Here the game freezes.... if I click in (black) window then the window turns "White"
Do i click again i get (not responding)
If i click the "X" then i get the "program are not responding, if you wait program may respond again, will you terminate this process?"

any good suggestions?

[Mirthgar]

When you get a chance post your “dxdiag” data (the steps how are in the “how to get help..” sticky linked in my sig)


Also if you have "Turbine Download Manager" (TDM) installed try running the "Validate & Repair" from the right-click menu on the DDO ribbon at the bottom.

Aside from that try going into your "My Documents" (XP) or "Documents" (Vista/Win7) > "Dungeons and Dragons Online" folder and look for "Userpreferences.ini" and rename that to "OldUserpreferences.ini" and relaunch and on the main launcher at the “server select” list click the first button in the row in the upper-right corner (the one with the single down arrow on it) and choose "Options". In there under "Repair" click to enable the "Reset game display settings" option, click ok, then log in again to test.

[Juleulven]

Hi Mirthgar

yesterday evening i got abit frustrated so i tried a few things....
first i tried the stuff listen in your FAQ's (TDC, Validate and so forth) with made no difference at all

tough what haped was this:
1. uninstalled .net framework 1 (and all sp's and updates)
2. removed the 8 different C++ Redistributeble packages
3. removed all Nvidia related installations
4. rebooted a few times during the above
5. reinstalled .net framework 1 and co
6. reinstalled Nvida drivers

this solved my case.... wich of the above specifically was the culprit is to me unknown.

thx for the response tough