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  1. #1
    Community Member
    Join Date
    Jun 2009
    Posts
    170

    Default cannot connect i get "Value cannot be null"

    trying to login to the live servers today (not lam etc) and i get the following....

    Value cannot be null.
    Parameter name: stream

    anyone else have this message etc and what can i do about it? i've tried rebooting etc but the client hasn't changed as far as i'm aware.......

  2. #2
    Community Member
    Join Date
    Jun 2009
    Posts
    170

    Default

    more info from log..........

    Initialization status: "Getting alerts and news" 23/02/2010 18:08:35
    23/02/2010 18:08:35
    Initialization status: "Opening main form" 23/02/2010 18:08:35
    Trying to load main form background image from the local directory... 23/02/2010 18:08:36
    No main form background image found. Using default. 23/02/2010 18:08:36
    Transition to phase: AlertControl 23/02/2010 18:08:37
    The default data center "http://gls.ddo.com/GLS.DataCenterServer/Service.asmx" is not available. 23/02/2010 18:08:37
    Transition to phase: DatacenterControl 23/02/2010 18:08:37
    autoPatchTimer.Enabled = True 23/02/2010 18:08:37
    An error has occurred.
    Please contact Technical Support with the following information:

    System.NullReferenceException: Object reference not set to an instance of an object.
    at com.turbine.launcher.Forms.MainForm.communityButto n_Click(Object sender, EventArgs e)
    at System.Windows.Forms.Control.OnClick(EventArgs e)
    at System.Windows.Forms.Button.OnClick(EventArgs e)
    at System.Windows.Forms.Button.OnMouseUp(MouseEventAr gs mevent)
    at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
    at System.Windows.Forms.Control.WndProc(Message& m)
    at System.Windows.Forms.ButtonBase.WndProc(Message& m)
    at System.Windows.Forms.Button.WndProc(Message& m)
    at System.Windows.Forms.ControlNativeWindow.OnMessage (Message& m)
    at System.Windows.Forms.ControlNativeWindow.WndProc(M essage& m)
    at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)23/02/2010 18:08:42

  3. #3
    Community Member
    Join Date
    Sep 2009
    Posts
    1

    Default Error

    I get the same error, start DDO, then that pops up. I can't even log on. Anyone know why or how to fix it?

  4. #4
    Community Member
    Join Date
    Apr 2008
    Posts
    0

    Default

    servers are down because there are no servers atm. data center move. couple more hours and you'll be fine.

  5. #5
    Community Member
    Join Date
    Jun 2009
    Posts
    170

    Default

    ah looks like http://forums.ddo.com/showthread.php?t=232073

    silly me should read more.............

  6. #6
    Community Member
    Join Date
    Feb 2010
    Posts
    1

    Default

    Anyone know when the servers are meant to come back on then? As it said on there 4pm :/

  7. #7
    Community Member
    Join Date
    Nov 2006
    Posts
    0

    Default

    Quote Originally Posted by Connorhj View Post
    Anyone know when the servers are meant to come back on then? As it said on there 4pm :/

    It's suppossed to be 4pm EST...It's now 2:07 pm EST....

    According to Patience on Turbine twitter..... Things are moving along on schedule.

    http://twitter.com/turbine

  8. #8
    Community Member Merfyn's Avatar
    Join Date
    Sep 2009
    Posts
    263

    Default

    Dang... it's snowing out and I got home early!

    Thanks for citing the link though. 1606 hrs

  9. #9
    Community Member
    Join Date
    Nov 2009
    Posts
    5

    Default ok... its 5:04 est time...

    its an hour past the time they said it would be back up... i still have the value cannot null message... is this normal? are they running behind?

  10. #10
    Community Member
    Join Date
    Sep 2009
    Posts
    61

    Talking UP and running...;)

    It looks like the game is up and running...

  11. #11
    Community Member
    Join Date
    Feb 2010
    Posts
    11

    Default

    Im still getting this message!

    And if im not getting this message then it never goes past, "Getting data centres"


    Have tried all the advice regarding the "getting data centers" without anything working

  12. #12
    Community Member
    Join Date
    Sep 2008
    Posts
    4

    Default same here

    after all the happy crappy with the dns updates, i finaly got on that night and yesterday, this mourning im getting value cannot be null message, and as far as i knw the servers are up and running, i just want to knw what in the hell value cannot be null means, if i knew what it was trying ot tell me, i might beable to fix it. SO please if u knw *** this message means do say so.

  13. #13
    Community Member
    Join Date
    May 2007
    Posts
    122

    Default ditto, last night and all day today

    I get the same error. I played Tuesday night without any problems. Last night and all day today I've been getting the null error. I have the game on my pc and laptop, neither work, they get different errors... I even tried a full re-install, but that didn't work. Any help???

  14. #14
    Community Member hityawithastick's Avatar
    Join Date
    Apr 2010
    Posts
    603

    Question

    Same problem here...I wonder if it's a result of some change implemented in the downtime, or just a disconnect between my computer and the server. Anyone find a way to fix it?

    *Edit* /facepalm. Perhaps we should all wait until the servers are back up? Tee hee.
    Last edited by hityawithastick; 08-16-2010 at 02:15 PM.

  15. #15
    Community Member
    Join Date
    Jul 2010
    Posts
    19

    Default

    Guessing you missed the post from the 13th saying servers would be down from 6am-3pm est for server maintenance?

  16. #16
    Community Member StigglePig's Avatar
    Join Date
    Jul 2010
    Posts
    18

    Default

    Correct,lol

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