cannot connect i get "Value cannot be null"

[Cade_Wells]

trying to login to the live servers today (not lam etc) and i get the following....

Value cannot be null.
Parameter name: stream

anyone else have this message etc and what can i do about it? i've tried rebooting etc but the client hasn't changed as far as i'm aware.......

[Cade_Wells]

more info from log..........

Initialization status: "Getting alerts and news" 23/02/2010 18:08:35
23/02/2010 18:08:35
Initialization status: "Opening main form" 23/02/2010 18:08:35
Trying to load main form background image from the local directory... 23/02/2010 18:08:36
No main form background image found. Using default. 23/02/2010 18:08:36
Transition to phase: AlertControl 23/02/2010 18:08:37
The default data center "http://gls.ddo.com/GLS.DataCenterServer/Service.asmx" is not available. 23/02/2010 18:08:37
Transition to phase: DatacenterControl 23/02/2010 18:08:37
autoPatchTimer.Enabled = True 23/02/2010 18:08:37
An error has occurred.
Please contact Technical Support with the following information:

System.NullReferenceException: Object reference not set to an instance of an object.
at com.turbine.launcher.Forms.MainForm.communityButto n_Click(Object sender, EventArgs e)
at System.Windows.Forms.Control.OnClick(EventArgs e)
at System.Windows.Forms.Button.OnClick(EventArgs e)
at System.Windows.Forms.Button.OnMouseUp(MouseEventAr gs mevent)
at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.ButtonBase.WndProc(Message& m)
at System.Windows.Forms.Button.WndProc(Message& m)
at System.Windows.Forms.ControlNativeWindow.OnMessage (Message& m)
at System.Windows.Forms.ControlNativeWindow.WndProc(M essage& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)23/02/2010 18:08:42

[Witewolf]

I get the same error, start DDO, then that pops up. I can't even log on. Anyone know why or how to fix it?

[buffsrule]

servers are down because there are no servers atm. data center move. couple more hours and you'll be fine.

[Cade_Wells]

ah looks like http://forums.ddo.com/showthread.php?t=232073

silly me should read more.............

[Connorhj]

Anyone know when the servers are meant to come back on then? As it said on there 4pm :/

[smatt]

Anyone know when the servers are meant to come back on then? As it said on there 4pm :/

It's suppossed to be 4pm EST...It's now 2:07 pm EST....

According to Patience on Turbine twitter..... Things are moving along on schedule.

http://twitter.com/turbine

[Merfyn]

Dang... it's snowing out and I got home early!

Thanks for citing the link though. 1606 hrs

[TekkenDevil]

Oh, thank god. I was scared for a second, because Steam is also screwing up for me at the moment, and along with that, this came up at the same time.


Wasn't the whole datacenter move supposed to be during the night, EST?

[luckygirl21991]

its an hour past the time they said it would be back up... i still have the value cannot null message... is this normal? are they running behind?

[Bwahahaha]

It looks like the game is up and running...

[dieselrose]

Im still getting this message!

And if im not getting this message then it never goes past, "Getting data centres"


Have tried all the advice regarding the "getting data centers" without anything working

[mulediga]

after all the happy crappy with the dns updates, i finaly got on that night and yesterday, this mourning im getting value cannot be null message, and as far as i knw the servers are up and running, i just want to knw what in the hell value cannot be null means, if i knew what it was trying ot tell me, i might beable to fix it. SO please if u knw *** this message means do say so.

[Oversouldgg]

I get the same error. I played Tuesday night without any problems. Last night and all day today I've been getting the null error. I have the game on my pc and laptop, neither work, they get different errors... I even tried a full re-install, but that didn't work. Any help???

[AZgreentea]

If you are still getting this error now that the servers are back, you may try opening a command window and type IPCONFIG /DNSFLUSH

Basically your client cannot find the authentication servers now that they have been moved because your DNS has not been updated. Hopefully your local DNS servers have gotten the new info from their neighbors.

[Oversouldgg]

I tried that and this is what I get.

http://www.screencast.com/users/five...6-0e99f57d0aaa

Game still won't work.

[AZgreentea]

sorry, my bad syntax. Its /flushdns

[Oversouldgg]

I successfully flushed the dns cache, but I still have the same problem.

Here are my exact problems. I don't know how to actually post the pictures of the errors here so here are some links.

The main problem.
http://www.screencast.com/users/five...5-4f330945be01

When I click Support or Community on the Turbine Launcher.
http://www.screencast.com/users/five...a-af27de48fec9

When I click Account.
http://www.screencast.com/users/five...a-02d3740d5e33

[StigglePig]

I'm getting exactly the same. Maybe there should be an official solution.

[flynnjsw]

I'm getting exactly the same. Maybe there should be an official solution.

There IS an official solution; it's wait until the servers are not down for maintenance.

http://forums.ddo.com/showthread.php?t=268320