I just solved a problem where the intro movie kept crashing the game just after I entered the server. The game ran perfectly again! 8D Then I woke up the next day... D8 Now, I cannot even reach server sellection. I just get this message:
Now I don't speak compie-talk so would someone mind translating?The following web-error occured while trying to access
"https://gls-auth.ddo.com/GLS.AuthServer/Service.asmx"
Server was unable to process request ---> The operation has timed out
P.S. I highly doubt this helps at all, but I'll put this here too.
Contents of log file C:\Users\McToy\AppData\Local\Turbine\Dungeons and Dragons Online\Launcher\Launcher_129113901694707773.log
---------------------------------------------------------------------
Launcher execution begins: 2/23/2010 9:16:09 AM 2/23/2010 9:16:09 AM
Command line: "C:\Program Files\Turbine\Dungeons and Dragons Online - Eberron Unlimited\TurbineLauncher.exe" -usetdm -fromtdm -invoker 2/23/2010 9:16:09 AM
Administrator: False 2/23/2010 9:16:09 AM
UAC enabled: True 2/23/2010 9:16:09 AM
Mutex Created: "C:_Program Files_Turbine_Dungeons and Dragons Online - Eberron Unlimited_TurbineLauncher.exe" 2/23/2010 9:16:09 AM
NHN: Initializing NHN authentication 2/23/2010 9:16:09 AM
Read user settings file. 2/23/2010 9:16:09 AM
Installed resources: 2/23/2010 9:16:09 AM
en en English "Select a Language" 2/23/2010 9:16:09 AM
2/23/2010 9:16:09 AM
Target culture: "en-US" 2/23/2010 9:16:09 AM
Looking for resources in "en-US" 2/23/2010 9:16:09 AM
Looking for resources in "en-GB" 2/23/2010 9:16:09 AM
Looking for resources in "en" 2/23/2010 9:16:09 AM
Final resource culture: "en" 2/23/2010 9:16:09 AM
2/23/2010 9:16:09 AM
Resources library: 2/23/2010 9:16:09 AM
FileName: C:\Program Files\Turbine\Dungeons and Dragons Online - Eberron Unlimited\en\TurbineLauncher.resources.dll 2/23/2010 9:16:09 AM
FileVersion: 1.16.3685.23395 2/23/2010 9:16:09 AM
AssemblyVersion: 1.16.3685.23395 2/23/2010 9:16:09 AM
BuildTime: 2/2/2010 12:59:50 PM Central Standard Time 2/23/2010 9:16:09 AM
2/23/2010 9:16:09 AM
ConfigurationSettings.AppSettings: 2/23/2010 9:16:09 AM
Launcher.DataCenterService.GLS=http://gls.ddo.com/GLS.DataCenterServer/Service.asmx 2/23/2010 9:16:09 AM
DataCenter.GameName=DDO 2/23/2010 9:16:09 AM
DataCenter.DefaultCenter=DDO 2/23/2010 9:16:09 AM
Product.DocumentFolder=Dungeons and Dragons Online 2/23/2010 9:16:09 AM
Launcher.DocumentFolder=Launcher 2/23/2010 9:16:09 AM
2/23/2010 9:16:09 AM
Enter LoadPrivateFonts 2/23/2010 9:16:09 AM
FontFamily "Village" loaded. 2/23/2010 9:16:09 AM
Exit LoadPrivateFonts 2/23/2010 9:16:09 AM
Trying to load splash screen from the local directory... 2/23/2010 9:16:09 AM
No local splash screen image found. 2/23/2010 9:16:09 AM
2/23/2010 9:16:09 AM
--------------------------------------------------------------------------------------------------- 2/23/2010 9:16:09 AM
System Information 2/23/2010 9:16:09 AM
--------------------------------------------------------------------------------------------------- 2/23/2010 9:16:09 AM
Operating System: Microsoft® Windows Vista™ Home Basic (6.0.6002, Build 6002) Service Pack 2 2/23/2010 9:16:09 AM
Language: English (United States) 2/23/2010 9:16:09 AM
System Manufacturer: Dell Inc. 2/23/2010 9:16:09 AM
System Model: Inspiron 1545 2/23/2010 9:16:10 AM
BIOS: Phoenix ROM BIOS PLUS Version 1.10 A07 2/23/2010 9:16:10 AM
Processor: GenuineIntel x64 Family 6 Model 23 Stepping 10 (2GHz) 2/23/2010 9:16:10 AM
Memory: 3033MB RAM 2/23/2010 9:16:10 AM
Page File: 177MB used, 3156MB available 2/23/2010 9:16:10 AM
Cipher strength: Min=40-bit, Max=128-bit 2/23/2010 9:16:10 AM
.NET CLR version: 1.1.4322.2443 () 2/23/2010 9:16:10 AM
Default Proxy Address: 2/23/2010 9:16:10 AM
BypassProxyOnLocal: False 2/23/2010 9:16:10 AM
BypassList: 2/23/2010 9:16:10 AM
--------------------------------------------------------------------------------------------------- 2/23/2010 9:16:10 AM
2/23/2010 9:16:10 AM
Initialization status: "Logging module version data" 2/23/2010 9:16:10 AM
2/23/2010 9:16:10 AM
Assemblies: 2/23/2010 9:16:10 AM
ModuleName: TurbineLauncher.exe 2/23/2010 9:16:10 AM
FileName: C:\Program Files\Turbine\Dungeons and Dragons Online - Eberron Unlimited\TurbineLauncher.exe 2/23/2010 9:16:10 AM
Comments: (RELEASE) Launches Turbine MMORPGs. 2/23/2010 9:16:10 AM
FileVersion: 1.16.0.0 2/23/2010 9:16:10 AM
AssemblyVersion: 1.16.3685.23413 2/23/2010 9:16:10 AM
BuildTime: 2/2/2010 1:00:26 PM Central Standard Time 2/23/2010 9:16:10 AM
2/23/2010 9:16:10 AM
FileName: C:\Program Files\Turbine\Dungeons and Dragons Online - Eberron Unlimited\ControlLibrary.dll 2/23/2010 9:16:10 AM
Comments: (RELEASE) New versions of controls which properly support background images and colors. 2/23/2010 9:16:10 AM
FileVersion: 1.16.0.0 2/23/2010 9:16:10 AM
AssemblyVersion: 1.16.3685.23375 2/23/2010 9:16:10 AM
BuildTime: 2/2/2010 12:59:10 PM Central Standard Time 2/23/2010 9:16:10 AM
2/23/2010 9:16:10 AM
Libraries: 2/23/2010 9:16:10 AM
FileName: C:\Program Files\Turbine\Dungeons and Dragons Online - Eberron Unlimited\AxInterop.SHDocVw.dll 2/23/2010 9:16:10 AM
FileVersion: 1.1.0.0 2/23/2010 9:16:10 AM
2/23/2010 9:16:10 AM
FileName: C:\Program Files\Turbine\Dungeons and Dragons Online - Eberron Unlimited\Interop.PatchWrapper.dll 2/23/2010 9:16:10 AM
FileVersion: 2.1.0.0 2/23/2010 9:16:10 AM
2/23/2010 9:16:10 AM
FileName: C:\Program Files\Turbine\Dungeons and Dragons Online - Eberron Unlimited\Interop.SHDocVw.dll 2/23/2010 9:16:10 AM
FileVersion: 1.1.0.0 2/23/2010 9:16:10 AM
2/23/2010 9:16:10 AM
FileName: C:\Program Files\Turbine\Dungeons and Dragons Online - Eberron Unlimited\PatchClient.dll 2/23/2010 9:16:10 AM
FileVersion: 01,05,03,10006 2/23/2010 9:16:10 AM
2/23/2010 9:16:10 AM
FileName: C:\Program Files\Turbine\Dungeons and Dragons Online - Eberron Unlimited\PatchWrapper2.dll 2/23/2010 9:16:10 AM
FileVersion: 2, 0, 0, 1 2/23/2010 9:16:10 AM
2/23/2010 9:16:10 AM
FileName: C:\Program Files\Turbine\Dungeons and Dragons Online - Eberron Unlimited\PatchWrapper2PS.dll 2/23/2010 9:16:10 AM
FileVersion: 2, 0, 0, 1 2/23/2010 9:16:10 AM
2/23/2010 9:16:10 AM
FileName: C:\Program Files\Turbine\Dungeons and Dragons Online - Eberron Unlimited\SelfPatch.dll 2/23/2010 9:16:10 AM
FileVersion: 01,05,02,08000 2/23/2010 9:16:10 AM
2/23/2010 9:16:10 AM
FileName: C:\Program Files\Turbine\Dungeons and Dragons Online - Eberron Unlimited\TTEPatchClient.dll 2/23/2010 9:16:10 AM
FileVersion: 1.7.5.3 2/23/2010 9:16:10 AM
2/23/2010 9:16:10 AM
FileName: C:\Program Files\Turbine\Dungeons and Dragons Online - Eberron Unlimited\zlib1T.dll 2/23/2010 9:16:10 AM
FileVersion: 1.2.3 2/23/2010 9:16:10 AM
2/23/2010 9:16:10 AM
FileName: C:\Windows\system32\schannel.dll 2/23/2010 9:16:10 AM
FileVersion: 6.0.6002.18051 (vistasp2_gdr.090615-0258) 2/23/2010 9:16:10 AM
2/23/2010 9:16:10 AM
2/23/2010 9:16:10 AM
Initialization status: "Constructing data center browser" 2/23/2010 9:16:10 AM
Initialization status: "Constructing alert service" 2/23/2010 9:16:11 AM
Initialization status: "Constructing configuration service" 2/23/2010 9:16:11 AM
Initialization status: "Constructing authentication service" 2/23/2010 9:16:11 AM
Initialization status: "Constructing update service" 2/23/2010 9:16:12 AM
Initialization status: "Constructing UI manager" 2/23/2010 9:16:12 AM
Initialization status: "Constructing phase engine" 2/23/2010 9:16:12 AM
autoPatchTimer interval: 14400000 2/23/2010 9:16:12 AM
Enter ProxySettings.Apply 2/23/2010 9:16:12 AM
Using ProxyAccess.PreConfig (Windows Internet Options proxy) 2/23/2010 9:16:12 AM
Leave ProxySettings.Apply 2/23/2010 9:16:12 AM
Initialization status: "Getting data centers" 2/23/2010 9:16:12 AM
Current Data Center: DDO 2/23/2010 9:16:12 AM
AuthServer: https://gls-auth.ddo.com/GLS.AuthServer/Service.asmx 2/23/2010 9:16:12 AM
2/23/2010 9:16:12 AM
World status servers: 2/23/2010 9:16:12 AM
Khyber @ http://status.turbine.com/serverinfo...=74.201.106.47 2/23/2010 9:16:12 AM
Cannith @ http://status.turbine.com/serverinfo...=74.201.106.11 2/23/2010 9:16:12 AM
Orien @ http://status.turbine.com/serverinfo...=74.201.106.29 2/23/2010 9:16:12 AM
Sarlona @ http://status.turbine.com/serverinfo...=74.201.106.50 2/23/2010 9:16:12 AM
Argonnessen @ http://status.turbine.com/serverinfo...=74.201.106.20 2/23/2010 9:16:12 AM
Ghallanda @ http://status.turbine.com/serverinfo...=74.201.106.32 2/23/2010 9:16:12 AM
Thelanis @ http://status.turbine.com/serverinfo...=74.201.106.69 2/23/2010 9:16:12 AM
2/23/2010 9:16:12 AM
Initialization status: "Getting remote configuration" 2/23/2010 9:16:12 AM
GetLauncherConfig from: "http://gls.ddo.com/launcher/ddo/dndlauncher.server.config.xml" 2/23/2010 9:16:12 AM
Configuration.AppSettings: 2/23/2010 9:16:12 AM
LauncherConfig.DateTime=12/17/09 10:00 PM 2/23/2010 9:16:12 AM
LauncherConfig.RefreshFrequency=15 2/23/2010 9:16:12 AM
GameName=DDO 2/23/2010 9:16:12 AM
Patching.ProductCode=DDO 2/23/2010 9:16:12 AM
GameClient.Filename=dndclient.exe 2/23/2010 9:16:12 AM
GameClient.ArgTemplate=-a {0} -h {1} --glsticketdirect {2} --chatserver {3} --language {4} --rodat on --supporturl https://tss.turbine.com/TSSTrowser/trowser.aspx --gametype DDO --supportserviceurl https://tss.turbine.com/TSSTrowser/SubmitTicket.asmx --authserverurl https://gls.ddo.com/GLS.AuthServer/Service.asmx --glsticketlifetime 21600 2/23/2010 9:16:12 AM
GameClient.ResetGraphicsArg= --safe 2/23/2010 9:16:12 AM
GameClient.AlwaysPatchHighRes=true 2/23/2010 9:16:12 AM
GameClient.HighResPatchArg= --HighResOutOfDate 2/23/2010 9:16:12 AM
GameClient.RequiredVersion=0 2/23/2010 9:16:12 AM
GameClient.ForwardVersion=0 2/23/2010 9:16:12 AM
URL.UpdateDownload=http://downloads.turbine.com 2/23/2010 9:16:12 AM
Patch.UpdaterNameFormat={0}updater_{1}_{2}.exe 2/23/2010 9:16:12 AM
URL.Support=http://www.ddo.com/support/ 2/23/2010 9:16:12 AM
URL.Home=http://www.ddo.com 2/23/2010 9:16:12 AM
URL.Community=http://www.ddo.com 2/23/2010 9:16:12 AM
URL.Account=https://myaccount.turbine.com 2/23/2010 9:16:12 AM
URL.NewAccount=https://trial.turbine.com/ddo.php?utm_source=LAUNCHER 2/23/2010 9:16:12 AM
URL.ForgotPassword=https://myaccount.turbine.com/?page_id=29&billing[process]=13 2/23/2010 9:16:12 AM
URL.Account.Post=https://myaccount.turbine.com/?page_id=29 2/23/2010 9:16:12 AM
Format.Account.Login=form_user_name={0}&form_user_ pass={1}&siteuser[action]=login&user[action]=login&billing[process]=1&billing[action]=1 2/23/2010 9:16:12 AM
Format.Account.BuyNow=form_user_name={0}&form_user _pass={1}&siteuser[action]=login&billing[process]=17&billing[forms][subscriptionName]={2}&billing[scenario]=DDO_BUY_NOW_POPUP&billing[forms][productCode]=DDO&billing[forms][purchaseProductCode]=DDOBuy&billing[forms][purchasePlanCode]=DDO-F2PUp 2/23/2010 9:16:12 AM
Activate.Account.BuyNow=true 2/23/2010 9:16:12 AM
Threshold.Account.DaysLeft=35 2/23/2010 9:16:12 AM
Activate.Account.DaysLeft=true 2/23/2010 9:16:12 AM
LauncherConfig.SubscriptionRefreshFrequency=60 2/23/2010 9:16:12 AM
Subscription.FreeToPlay=true 2/23/2010 9:16:12 AM
URL.PrivacyPolicy=http://www.turbine.com/?page_id=59 2/23/2010 9:16:12 AM
URL.NewsFeed=http://www.ddo.com/index.php?option=com_bca-rss-syndicator&feed_id=1 2/23/2010 9:16:12 AM
URL.NewsStyleSheet=http://launcher.turbine.com/files/05/77/77/25/26.xslt 2/23/2010 9:16:12 AM
URL.AlertsStyleSheet=http://launcher.turbine.com/files/58/97/82/09/25.xslt 2/23/2010 9:16:12 AM
URL.LogoButton1=http://www.turbine.com 2/23/2010 9:16:12 AM
URL.LogoButton2=http://www.wizards.com 2/23/2010 9:16:12 AM
URL.LogoButton3=http://www.hasbro.com 2/23/2010 9:16:12 AM
URL.LogoButton4=http://www.atari.com 2/23/2010 9:16:12 AM
WorldUpdateRate=1 2/23/2010 9:16:12 AM
PatchWindow=30 2/23/2010 9:16:12 AM
PatchConnectRetryInterval=1 2/23/2010 9:16:12 AM
DisablePatch=false 2/23/2010 9:16:12 AM
EmailAddress.Errors=LauncherErrors@turbine.com 2/23/2010 9:16:12 AM
TrialTokenList=StormreachGuest 2/23/2010 9:16:12 AM
URL.ExpiredTrial.Template=http://trial.ddo.com/purchase/?token={0} 2/23/2010 9:16:12 AM
Eula.en.FilePath=en\DDO Eula - Turbine.rtf 2/23/2010 9:16:12 AM
URL.DownloadFilesList=http://download.ddo.akamai.turbine.com/ddo/patch/splashscreen/DownloadFilesList.xml 2/23/2010 9:16:12 AM
URL.BannerSource=http://ddoimages.level3.turbine.com/files/27/90/50/94/1218.png 2/23/2010 9:16:12 AM
URL.BannerTarget=http://www.ddo.com/article/934/?utm_source=REFERRAL&utm_medium=LAUNCHER&utm_campa ign=REFERRAL 2/23/2010 9:16:12 AM
WorldQueue.LoginQueue.URL=https://launcher.turbine.com/login_queue.php 2/23/2010 9:16:12 AM
WorldQueue.TakeANumber.Parameters=command=TakeANum ber&subscription={0}&ticket={1}&ticket_type=GLS&qu eue_url={2} 2/23/2010 9:16:12 AM
WorldQueue.LeaveQueue.Parameters=command=LeaveQueu e&subscription={0}&context={1}&ticket_type=GLS&que ue_url={2} 2/23/2010 9:16:12 AM
WorldQueue.Threshold.WaitTimeMultiplier=1.00 2/23/2010 9:16:12 AM
WorldQueue.Threshold.Medium=300 2/23/2010 9:16:12 AM
WorldQueue.Threshold.Long=900 2/23/2010 9:16:12 AM
WorldQueue.PollTimer=15 2/23/2010 9:16:12 AM
2/23/2010 9:16:12 AM
autoPatchTimer.Enabled = True 2/23/2010 9:16:12 AM
Initialization status: "Getting alerts and news" 2/23/2010 9:16:12 AM
2/23/2010 9:16:12 AM
Initialization status: "Opening main form" 2/23/2010 9:16:12 AM
Trying to load main form background image from the local directory... 2/23/2010 9:16:13 AM
No main form background image found. Using default. 2/23/2010 9:16:13 AM
Transition to phase: UpdaterSelectControl 2/23/2010 9:16:15 AM
Update Option: Local Applied Version undefined 2/23/2010 9:16:15 AM
Transition to phase: PrereqInstallControl 2/23/2010 9:16:16 AM
"C:\Program Files\Turbine\Dungeons and Dragons Online - Eberron Unlimited\raw\en\logo\ddo_module_splash.jpg" found. Skipping DDO Splash Screen installation. 2/23/2010 9:16:16 AM
DDO Splash Screen was already installed. 2/23/2010 9:16:16 AM
"C:\Program Files\Turbine\Dungeons and Dragons Online - Eberron Unlimited\raw\en\logo\ddo_generic_teleport_screen_ 1.jpg" found. Skipping Loading Screen 1 installation. 2/23/2010 9:16:16 AM
Loading Screen 1 was already installed. 2/23/2010 9:16:16 AM
"C:\Program Files\Turbine\Dungeons and Dragons Online - Eberron Unlimited\raw\en\logo\ddo_generic_teleport_screen_ 2.jpg" found. Skipping Loading Screen 2 installation. 2/23/2010 9:16:16 AM
Loading Screen 2 was already installed. 2/23/2010 9:16:16 AM
"C:\Program Files\Turbine\Dungeons and Dragons Online - Eberron Unlimited\raw\en\logo\ddo_generic_teleport_screen_ 3.jpg" found. Skipping Loading Screen 3 installation. 2/23/2010 9:16:16 AM
Loading Screen 3 was already installed. 2/23/2010 9:16:16 AM
"C:\Program Files\Turbine\Dungeons and Dragons Online - Eberron Unlimited\raw\en\logo\ddo_generic_teleport_screen_ 4.jpg" found. Skipping Loading Screen 4 installation. 2/23/2010 9:16:16 AM
Loading Screen 4 was already installed. 2/23/2010 9:16:16 AM
"C:\Program Files\Turbine\Dungeons and Dragons Online - Eberron Unlimited\raw\en\logo\ddo_generic_teleport_screen_ 5.jpg" found. Skipping Loading Screen 5 installation. 2/23/2010 9:16:16 AM
Loading Screen 5 was already installed. 2/23/2010 9:16:16 AM
"C:\Program Files\Turbine\Dungeons and Dragons Online - Eberron Unlimited\raw\en\logo\ddo_generic_teleport_screen_ 6.jpg" found. Skipping Loading Screen 6 installation. 2/23/2010 9:16:16 AM
Loading Screen 6 was already installed. 2/23/2010 9:16:16 AM
"C:\Program Files\Turbine\Dungeons and Dragons Online - Eberron Unlimited\raw\en\logo\ddo_generic_teleport_screen_ 7.jpg" found. Skipping Loading Screen 7 installation. 2/23/2010 9:16:16 AM
Loading Screen 7 was already installed. 2/23/2010 9:16:16 AM
"C:\Program Files\Turbine\Dungeons and Dragons Online - Eberron Unlimited\raw\en\logo\ddo_generic_teleport_screen_ 8.jpg" found. Skipping Loading Screen 8 installation. 2/23/2010 9:16:16 AM
Loading Screen 8 was already installed. 2/23/2010 9:16:16 AM
"C:\Program Files\Turbine\Dungeons and Dragons Online - Eberron Unlimited\raw\en\logo\ddo_generic_teleport_screen_ 9.jpg" found. Skipping Loading Screen 9 installation. 2/23/2010 9:16:16 AM
Loading Screen 9 was already installed. 2/23/2010 9:16:16 AM
"C:\Program Files\Turbine\Dungeons and Dragons Online - Eberron Unlimited\raw\en\logo\ddo_generic_teleport_screen_ 10.jpg" found. Skipping Loading Screen 10 installation. 2/23/2010 9:16:16 AM
Loading Screen 10 was already installed. 2/23/2010 9:16:16 AM
PrereqInstall Phase: Continue 2/23/2010 9:16:16 AM
Transition to phase: AuthenticationControl 2/23/2010 9:16:16 AM
The last played world is Sarlona 2/23/2010 9:16:17 AM
Exception "The root element is missing." while updating "Sarlona" world status. 2/23/2010 9:16:26 AM
-1: "Sarlona" @ is DOWN
lastServed: 0 nowServing: 0 waitHint: 0 2/23/2010 9:16:26 AM
2/23/2010 9:16:26 AM
gls url: https://gls-auth.ddo.com/GLS.AuthServer/Service.asmx 2/23/2010 9:16:26 AM
Exception "The root element is missing." while updating "Sarlona" world status. 2/23/2010 9:16:26 AM
-1: "Sarlona" @ is DOWN
lastServed: 0 nowServing: 0 waitHint: 0 2/23/2010 9:16:26 AM
2/23/2010 9:16:26 AM
Launcher.authenticator.Status: Exception 2/23/2010 9:18:07 AM
Launcher.authenticator.LastException: Server was unable to process request. ---> The operation has timed out 2/23/2010 9:18:07 AM
gls url: https://gls-auth.ddo.com/GLS.AuthServer/Service.asmx 2/23/2010 9:18:22 AM
Launcher.authenticator.Status: Exception 2/23/2010 9:20:02 AM
Launcher.authenticator.LastException: Server was unable to process request. ---> The operation has timed out 2/23/2010 9:20:02 AM
gls url: https://gls-auth.ddo.com/GLS.AuthServer/Service.asmx 2/23/2010 9:20:17 AM
Launcher.authenticator.Status: Exception 2/23/2010 9:21:57 AM
Launcher.authenticator.LastException: Server was unable to process request. ---> The operation has timed out 2/23/2010 9:21:57 AM
2/23/2010 9:21:58 AM
*** Login Server Error 2/23/2010 9:21:58 AM
2/23/2010 9:21:58 AM
The following web error occurred while trying to access
"https://gls-auth.ddo.com/GLS.AuthServer/Service.asmx":
Server was unable to process request. ---> The operation has timed out 2/23/2010 9:21:58 AM
2/23/2010 9:21:58 AM
System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> The operation has timed out
at System.Web.Services.Protocols.SoapHttpClientProtoc ol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
at System.Web.Services.Protocols.SoapHttpClientProtoc ol.EndInvoke(IAsyncResult asyncResult)
at com.turbine.launcher.gls.GlobalLoginSystemAuthenti cationService.EndLoginAccount(IAsyncResult asyncResult)
at com.turbine.launcher.Services.SOAPAuthenticator.En dAuthenticate(IAsyncResult ar) 2/23/2010 9:21:58 AM
2/23/2010 9:21:58 AM
---------------------------------------------------------------------
End of log file