my ddo account got deleted from turbine

[hellkeny]

when i log on too myddo and ddo web site it works fine i can see my carater and my levels but when i try to logon the game some how since the update today the 18 of febuary 2010 some how i dont have an acount when i want to play the game but when i log in on ddo site it work and like i said my caracter is there and i when on the turbine site for support and my free ddo game tril or what ever got deletted and i still cant play even thos they says the game free ????????

[Victorie]

My beholder buddy thinks you're having technical issues due to today's update. He says your account is just fine. Please respond to this post with the specific error message the game gives you when you try to log in....