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  1. #1
    Community Member fastwind's Avatar
    Join Date
    Feb 2010
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    2

    Default account registration page

    I am trying to find out if there is a problem with the account registration page as i am getting an error all the time while trying to register a new account.

    Keeps coming up unable to register account and error has occured ?


    Registration Failure

    We regret that we are unable to complete your registration at this time.

    Code(s):
    BBCx0254
    Last edited by fastwind; 02-17-2010 at 01:12 PM.

  2. 02-17-2010, 01:12 PM


  3. #2
    Customer Service Representative Victorie's Avatar
    Join Date
    Aug 2008
    Posts
    154

    Default

    Since you have a forum account, you do have at least one game account. However, if you're trying to make a second account, we are aware that some players experience an issue creating new accounts. Please see the sticky post here for more information.
    DDO Support Page & Knowledge Base
    To request support from a Customer Service Agent, simply click on "Submit a Ticket"
    English Account/Store Support is available Monday through Friday from 2:00 pm to 6:00 pm (GMT -5). 855-WBGAMES (855-924-2637)

    Contact us on Twitter @DDOUnlimited

  4. #3
    Community Member fastwind's Avatar
    Join Date
    Feb 2010
    Posts
    2

    Default

    Thanks for the advise meant to reply yesterday problem resolved it was the email account. It wasnt a second account it was for a family member who is now playing as well

  5. #4
    Customer Service Representative Victorie's Avatar
    Join Date
    Aug 2008
    Posts
    154

    Default

    Glad to know you're all set. Welcome!
    DDO Support Page & Knowledge Base
    To request support from a Customer Service Agent, simply click on "Submit a Ticket"
    English Account/Store Support is available Monday through Friday from 2:00 pm to 6:00 pm (GMT -5). 855-WBGAMES (855-924-2637)

    Contact us on Twitter @DDOUnlimited

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