Hi
some days ago i bought on TODAY'S DEALs on ddo store RUINS OF GIANTHOLD and NECROPOLIS 4,both at discount.
After the first purchase i saw that too many points were subtracted so i checked the second and the store subtracted the full price of turbine points.
I sent a mail with the help the same day.
Thanks
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Thread: ddo store error
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02-15-2010, 07:07 AM #1Community Member
- Join Date
- Sep 2009
- Posts
- 5
ddo store error
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02-15-2010, 11:51 AM #2Customer Service Representative
- Join Date
- Aug 2008
- Posts
- 154
I'm sorry, but we can't assist with account specific issues via the forums, as noted here. Email turn around for Account Management is generally a few days at this time, so you should hear back from them shortly.
DDO Support Page & Knowledge Base
To request support from a Customer Service Agent, simply click on "Submit a Ticket"
English Account/Store Support is available Monday through Friday from 2:00 pm to 6:00 pm (GMT -5). 855-WBGAMES (855-924-2637)
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