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Thread: Vip dont work

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  1. #1
    Community Member
    Join Date
    Sep 2009
    Posts
    1

    Angry Vip dont work

    i bought vip and then i didnt get the races and classes from the vip access

  2. #2
    Customer Service Representative Victorie's Avatar
    Join Date
    Aug 2008
    Posts
    154

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    Changes made on the Account Management page can take anywhere from 1 hour to 24 hours to show in game, and almost always require that you fully close the game and restart it. If you still don't have it, please contact the Account Management department.

    Please do note that (as it states here) some classes and races do require the use of in-game mechanics to unlock. Specifically the Drow and Favored Soul.
    DDO Support Page & Knowledge Base
    To request support from a Customer Service Agent, simply click on "Submit a Ticket"
    English Account/Store Support is available Monday through Friday from 2:00 pm to 6:00 pm (GMT -5). 855-WBGAMES (855-924-2637)

    Contact us on Twitter @DDOUnlimited

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