DDO Store: "There was an error processing your request. Please try again later."

[Harlequina]

That is the problem I'm having, and have had since I started playing. Whenever I press anything inside the store, INCLUDING the account page, I get "There was an error processing your request. Please try again later."

Always the same.

However it does seem to still track the amount of points I have. I see I have 75 points right now. I'm F2P if that makes any difference.

I do not have connection issues elsewhere. I could not find an answer to this in the knowledge base. Disabling the firewall didn't make any difference.

I am able to show the very first page of the store, but cannot access anything on it.

Any ideas?

[Harlequina]

Just now I somehow managed to get the account page to show in the store, however, when I then proceeded to go to the first page of the shop, the error showed again. After that I wasn't able to get the account page to show either, which has been the normal case for me since I started.

[Harlequina]

I tried reinstalling the game, but that did not change anything.

[Hayagriva]

I have the same problem too in Lamannia!