Help Please, I got downgraded from vip to free instead of premium.
Thanks for fixing the problem, much appreciated.
Results 101 to 120 of 180
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03-03-2010, 01:49 PM #101Community Member
- Join Date
- Sep 2009
- Posts
- 1
Help Please
Last edited by drackmoore; 03-04-2010 at 03:04 PM.
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03-03-2010, 02:04 PM #102Community Member
- Join Date
- Dec 2009
- Posts
- 1
help please
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03-03-2010, 07:18 PM #103Customer Service Representative
- Join Date
- Aug 2008
- Posts
- 154
The beholder says you 3 should be all set now.
DDO Support Page & Knowledge Base
To request support from a Customer Service Agent, simply click on "Submit a Ticket"
English Account/Store Support is available Monday through Friday from 2:00 pm to 6:00 pm (GMT -5). 855-WBGAMES (855-924-2637)
Contact us on Twitter @DDOUnlimited
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03-04-2010, 12:28 AM #104Community Member
- Join Date
- Nov 2009
- Posts
- 7
help
help please, and this is the third time I've had to ask, could you please try to see why the fix isn't taking?
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Community Member
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03-04-2010, 12:38 PM #105Customer Service Representative
- Join Date
- Aug 2008
- Posts
- 154
AlanMJones, the beholder tells me that the game account associated with the forum name you're posting with is fixed. If you're logging into the game with something different, he can't fix that without more information. At this point I would recommend that you contact the Account Management department for assistance.
DDO Support Page & Knowledge Base
To request support from a Customer Service Agent, simply click on "Submit a Ticket"
English Account/Store Support is available Monday through Friday from 2:00 pm to 6:00 pm (GMT -5). 855-WBGAMES (855-924-2637)
Contact us on Twitter @DDOUnlimited
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03-04-2010, 01:09 PM #106Community Member
- Join Date
- Dec 2009
- Posts
- 81
HELP please and im sorry for killing ur brethren so many times!!....
{on ORIEN server, Where the Pro's play
}
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03-04-2010, 03:01 PM #107Community Member
- Join Date
- Sep 2009
- Posts
- 1
Help please
Help please, account went from vip to free..
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03-04-2010, 09:39 PM #108Community Member
- Join Date
- Sep 2009
- Posts
- 1
help please
went from vip to free not premium
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03-04-2010, 11:45 PM #109Community Member
- Join Date
- Feb 2010
- Posts
- 2
Help me please vip to free ...
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03-05-2010, 08:38 AM #110Community Member
- Join Date
- Jun 2009
- Posts
- 1
Help please vip to free
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03-05-2010, 12:34 PM #111Customer Service Representative
- Join Date
- Aug 2008
- Posts
- 154
Strik3r, my beholder buddy thinks its pretty funny actually (he's just a little evil). He says you're all set now.
crazzy0ne and abudblazer, you should be all set as well.
DaraCore, I'm not sure that you were having this problem, or if you had a different issue. If the affected account is associated with a different forum name, please post here with that forum name. Otherwise I'd recommend contacting the Account Management department.
shadowzstep, the beholder is not able to apply this fix for your account. If you have any questions about your account, please contact the Account Management department.
DDO Support Page & Knowledge Base
To request support from a Customer Service Agent, simply click on "Submit a Ticket"
English Account/Store Support is available Monday through Friday from 2:00 pm to 6:00 pm (GMT -5). 855-WBGAMES (855-924-2637)
Contact us on Twitter @DDOUnlimited
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03-06-2010, 07:17 AM #112Community Member
- Join Date
- Sep 2009
- Posts
- 28
help please
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03-07-2010, 04:51 AM #113Community Member
- Join Date
- Jul 2009
- Posts
- 8
Help meee...I want my premium, this gold cap limit suuucks.
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03-07-2010, 02:01 PM #114Community Member
- Join Date
- Sep 2009
- Posts
- 1
Help Please!
Help Please!
I should be Premium now, not Free...
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03-07-2010, 02:29 PM #115Community Member
- Join Date
- Jun 2009
- Posts
- 1
Help please
I hade 21 spots i bought.
11 and origianly had 10
Now i have 15/21 i should have 17/21 toons to pick from.
I uunlocked 1750 2x to get the etxtra 2 slots pls give them back.
I did not mind when you sold 1750 cuz i had free spots
Thanks Splendor
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03-08-2010, 02:07 PM #116Customer Service Representative
- Join Date
- Aug 2008
- Posts
- 154
The beholder is in a good mood after his weekend rampage. He says you should all be set now.
DDO Support Page & Knowledge Base
To request support from a Customer Service Agent, simply click on "Submit a Ticket"
English Account/Store Support is available Monday through Friday from 2:00 pm to 6:00 pm (GMT -5). 855-WBGAMES (855-924-2637)
Contact us on Twitter @DDOUnlimited
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03-09-2010, 09:50 PM #117Community Member
- Join Date
- Jul 2009
- Posts
- 0
Downgraded to free from VIP (Instead of Premium)
Please help.
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03-10-2010, 12:21 PM #118Customer Service Representative
- Join Date
- Aug 2008
- Posts
- 154
The beholder says you should be set now. He's going back to his coffee and "protein" waffles.
DDO Support Page & Knowledge Base
To request support from a Customer Service Agent, simply click on "Submit a Ticket"
English Account/Store Support is available Monday through Friday from 2:00 pm to 6:00 pm (GMT -5). 855-WBGAMES (855-924-2637)
Contact us on Twitter @DDOUnlimited
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03-11-2010, 10:18 AM #119Community Member
- Join Date
- Jan 2010
- Posts
- 1
Help pls
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03-11-2010, 12:51 PM #120Customer Service Representative
- Join Date
- Aug 2008
- Posts
- 154
<tentacle waving> The beholder took a break from his coffee and says you should be all set.
DDO Support Page & Knowledge Base
To request support from a Customer Service Agent, simply click on "Submit a Ticket"
English Account/Store Support is available Monday through Friday from 2:00 pm to 6:00 pm (GMT -5). 855-WBGAMES (855-924-2637)
Contact us on Twitter @DDOUnlimited
